Director of Clinical Operations

Job Details

Description

Position: Director, Clinical Operations

Job Summary

The Director of Clinical Operation requires a well-rounded individual with capabilities ranging from project management, data analysis, and collaborating with internal stakeholders to ensure the success of assigned initiatives. This team member will be adept at reporting, analyzing, interpreting, and communicating data, scoping and leading projects that drive value to operations, and working with stakeholders across the organization. We are looking for a strong, hands-on leader to drive execution, as well as influence and shape work, progress, and processes.

Position Overview

• Partner with internal departments to drive collaboration, create and execute a full project plan, ensuring all functions are tracking towards launch timelines, scope, and results.
• Scope and lead clinical/operational initiatives of varying size and scope
• Manage project from end-to-end: scoping, execution, and delivery
• Serve as the Business Owner for key initiatives and identifies and engages appropriate stakeholders throughout each process
• Provide regular, timely communication regarding project status, challenges and required actions
• Develop relationships with internal stakeholders, including Clinical Operations, Multi-Specialty Platform, IT, and Regional Leadership to coordinate the development of improvement initiatives
• Develop tools for documentation of new programs/products as well as monitoring outcomes of these program/products using available data
• Respond to stakeholder feedback, identify improvement opportunities, develop available solutions and communicate the available options clearly and efficiently
• Execute with a sense of urgency and think “outside the box” to meet goals
  
  

Knowledge, Skills, And Abilities

• Demonstrates applied knowledge of healthcare business processes and process improvement methodologies
• Ability to influence and shape work, progress, and processes led by other leaders and teams throughout the company
• Proven skills in program and product development
• Demonstrated ability to lead complex projects from inception through completion, incorporating precise project management to high level oversight
• Ability to articulate problem statement and facilitate change
• Proficiency in data analytics and reporting using Excel, Salesforce, Power BI, and the like.
• Evidence of interpersonal skills and a proven ability to affect change and develop and maintain effective relationships across interdisciplinary teams
• Entrepreneurial mindset geared toward creation, execution and continuous improvement
• Detail-oriented and holds self to high standards of work product
• Able to gather, process, synthesize and structure key insights and conclusions from various sources of information
• Analytical mindset with ability to recognize inconsistencies and/or inefficiencies without clear instruction
• Demonstrated organizational, time management, and presentation skills
• Evidence of verbal, written, and visual communication skills
  
  

Qualifications

• Tempe, Arizona, Nashville, TN, or Remote
• Bachelor’s degree in business or related field of study
• A minimum of five years of experience working in a healthcare system, with a health plan/payer, or consultant or similar role.
• Experience developing and delivering presentations to an executive audience
• High level of proficiency with Microsoft Excel, Power BI, and Salesforce Health Cloud, and/or Athena
  
  

Benefits

• Opportunity to work in a dynamic, fast-paced environment
• Competitive salary
• Comprehensive medical, dental, vision and life insurance
• Flexible paid leave & vacation policy
• 401(k) plan with matching contributions
  
  

About Monogram Health

Monogram Health is a leading multispecialty provider of in-home, evidence-based care for the most complex of patients who have multiple chronic conditions. Monogram health takes a comprehensive and personalized approach to a person’s health, treating not only a disease, but all of the chronic conditions that are present - such as diabetes, hypertension, chronic kidney disease, heart failure, depression, COPD, and other metabolic disorders.

Monogram Health employs a robust clinical team, leveraging specialists across multiple disciplines including nephrology, cardiology, endocrinology, pulmonology, behavioral health, and palliative care to diagnose and treat health issues; review and prescribe medication; provide guidance, education, and counselling on a patient’s healthcare options; as well as assist with daily needs such as access to food, eating healthy, transportation, financial assistance, and more. Monogram Health is available 24 hours a day, 7 days a week, and on holidays, to support and treat patients in their home.

Monogram Health’s personalized and innovative treatment model is proven to dramatically improve patient outcomes and quality of life while reducing medical costs across the health care continuum.