Director, Enterprise Account Management

**This is a hybrid position based in Santa Clara, CA**

• Large Enterprise Account Management/New Business experience is essential
• Previous Management experience is essential
• Competitive OTE: $320K–$350K (45% variable)
• Stock options, flexible PTO, and generous benefits
• Hybrid role based in Santa Clara, CA

Join a fast-growing SaaS leader that helps some of the world’s largest companies drive revenue growth through smarter, more connected customer operations. They help revenue teams across marketing, sales, and customer operations manage and streamline go-to-market motions, especially through tools like lead-to-account matching, routing, and marketing attribution that integrate directly with CRM systems.

• Privately held; VC-backed (Series A, B, C totalling ~$42.6M)
• Consecutive years of record growth
• Founded in 2012,

The Opportunity

We’re seeking a strategic and results-oriented sales leader to guide and expand the Enterprise Account Management team. In this high-impact role, you’ll shape strategy, strengthen relationships with Fortune 1000 clients, and ensure sustained success across a portfolio of mission-critical accounts. You'll be responsible for some of the company's most influential enterprise accounts — this is a critical leadership role with high visibility and impact.

What You’ll Do

• Lead, mentor, and scale a high-performing Enterprise Account Management team (team of 5)
• Develop strategies to drive retention, expansion, and measurable revenue growth.
• Navigate complex orgs and uncover opportunities in new geos or sister companies
• Build deep, trusted relationships with senior client stakeholders.
• Partner cross-functionally with Sales, Product, and Customer Success to deliver exceptional outcomes.
• Act as a senior escalation point, ensuring challenges are resolved quickly and effectively.

What You Bring

• 3+ years of leading enterprise account management teams in SaaS is essential
• Strong new business mindset – identify upsell, cross-sell & expansion opportunities
• 7+ years in enterprise sales or account management with a track record of expanding existing accounts.
• Experience with strategic sales methodologies (Value-Based Selling, MEDDPICC, Challenger, Sandler).
• Strong communication, negotiation, and leadership skills.
• Willingness to travel up to 30%.

Why You’ll Love It

• Competitive OTE: $320K–$350K (45% variable)
• Stock options, flexible PTO, and generous benefits
• Hybrid role based in Santa Clara, CA

Note: Only shortlisted candidates will be contacted

Certus Recruitment is a well-established and experienced specialist consultancy providing sales, marketing, and IT recruitment services. We serve the technology sector across North America, the UK, Europe, and Australia.