Detailer

If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We will continue to raise the bar every day by investing in our people and technology to help our customers succeed. We hire people who share our passion, bring innovative ideas to the table, and enjoy a collaborative atmosphere.

Who we are:

ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and user-designed, data driven applications and solutions. We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry and we want you to join us on our journey. Our network of brands include ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within its Marketplace Products, as well as, True360 and Data Services.

At ACV we focus on the Health, Physical, Financial, Social and Emotional Wellness of our Teammates and, to support this, we offer*:

• Multiple medical plans including a high deductible, low cost health plan
• Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance
• Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance
• Generous paid time off options, including up to 15 vacation days per year (increasing with years of service), the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation
• Employee Stock Purchase Program with additional opportunities to earn stock in the Company
• Retirement planning through the Company’s 401(k)
• Part-time employees are not eligible for all benefits unless they meet hours requirements but are eligible to enroll in ACV’s 401k plan, for 6 paid holidays, 2 floating holidays, and the greater of 3 paid sick days or in accordance with an applicable state or local paid sick leave law.
  
  

Position Summary:

The Detailer is responsible for efficiently processing vehicles through the Detail Shop while maintaining a high standard of quality. This entry-level position focuses on vehicle cleaning, detailing, and sale-ready preparation. Detailers will learn and apply various cleaning techniques, vehicle inspection processes, and contribute to maintaining a smooth flow of operations.

Essential Duties and Responsibilities:

• Work as part of a team to clean and detail vehicles, ensuring they meet the required sale-ready standards.
• Learn and apply proper techniques for both exterior and interior vehicle cleaning.
• Evaluate vehicles to determine if any decals, stickers, license plates, or writing on windows need to be removed.
• Maintain high-quality standards for vehicle presentation and overall shop operations.
• Use appropriate tools and equipment, including compressed air hoses, heat guns, razor blades, screwdrivers, and vacuum cleaners.
• Follow safety procedures and wear the proper safety equipment while working.
• Maintain a clean and organized workspace, adhering to company cleanliness standards.
• Contribute to effective shop operations, especially during peak times such as sales or promotions.
• Assist with the maintenance of shop production flow and team collaboration.
• Respect confidentiality of customer and company information.
• Perform other job-related duties as assigned by management to ensure the smooth operation of the shop.
  
  

Physical Demands and Working Conditions:

• The position requires light to medium physical work, including frequent walking, standing, bending, kneeling, and crouching. Lifting up to 50 pounds may occasionally be required.
• Work is performed in both indoor and outdoor environments, with exposure to changing weather conditions, slight noise, and minor atmospheric conditions (e.g., fumes, dust).
• Visual acuity requirements include color and depth perception and the ability to focus on details during vehicle inspections.
• The work environment may involve exposure to industrial-grade chemicals and moving vehicles.
• Use of industrial tools and equipment, including safety precautions and established guidelines, is necessary.
  
  

Job Requirements:

• High school diploma or equivalent preferred.
• Basic ability to read and understand work orders, and communicate effectively in English (both written and verbal).
• A strong focus on teamwork and demonstrating a positive service culture.
• The ability to follow written and verbal instructions, applying common sense and safety procedures when using shop tools and equipment.
• Ability to work in a fast-paced environment with varying levels of physical exertion.
• Must be able to work in a noisy, workshop setting with exposure to the outdoors and various weather conditions.
  
  

Other Requirements:

• Must be able to work both independently and as part of a team.
• Maintain confidentiality of all records, including employee and customer information.
• Willingness to learn advanced detailing techniques over time and apply them to daily tasks.
  
  

Our Values

Trust & Transparency | People First | Positive Experiences | Calm Persistence | Never Settling

At ACV, we are committed to an inclusive culture in which every individual is welcomed and empowered to celebrate their true selves. We achieve this by fostering a work environment of acceptance and understanding that is free from discrimination. ACV is committed to being an equal opportunity employer regardless of sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires reasonable accommodation, please let us know.

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