Data Consultant

Company Description

For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world. We support them in transforming their businesses and in managing their operations across the areas of Customer Experience, Repair Optimization, Learning and Insights. We focus on helping our clients generate more value for their customers. With over 5,000 employees based in more than 80 countries worldwide, our teams provide industry-leading expertise. We have combined our deep industry expertise with cutting-edge technology solutions to help our automotive clients increase revenue and reduce costs, while enhancing operational efficiency and improving customer satisfaction.  Our goal is to help our customers reach their full potential and to excel as their global partner of choice.

Job Description

MSX launched a new data driven startup team. This team is built from individuals who want to be entrepreneurs and create new innovative digital products for the mobility industry. We are looking for individuals who exhibit curiosity, are extremely resourceful, enjoy being creative, bring lots of energy & have grit.

This position is responsible for designing, developing, and maintaining business data and statistical models that allow for insights into customer data. The candidate would be expected to help develop analytic reports and dashboards for existing business and new opportunities. The role is also responsible for helping shape the tools that the analytics group uses.

Essential Duties And Responsibilities

• Develop insightful KPI reporting dashboards to drive decision-making and performance tracking.
• Defines the scope and format of advanced reports. Prepares and presents reports and analysis in requested formats to internal/external audiences as required.
• Reconcile data inconsistencies and ensure data integrity.
• Develop reports and dashboards via data mining analytics and reporting tools.
• Prepare analytics reports in presentation form.
• Conduct research and analyze special studies when needed.
• Create and update documentation of process flows and business rules.
• Maintain current reports up to date and process large amounts of data as needed.
• Develop data models to drive business decisions.
• Maintain & develop great customer relationships.
• Conduct adhoc requests with minimal supervision.
  
  

Qualifications

• Bachelor's degree in computer science, statistics, mathematics, or relevant discipline
• 2+ years of previous external client facing experience.
• 2+ years of data visualization tools usage (Tableau, PowerBI, GoodData, etc.)
• 2+ years of experience in SQL for querying relational databases (SQL, Databricks, etc.)
• Experience with complex data analysis.
• Performing data manipulation and statistical analysis.
• Strong analytical skills with ability to understand and communicate the meaning of the data being presented.
• Multi-dimensional reporting, data correlation, data analytics and data mining.
• Excellent Mathematical/Statistical and Logic skills.
• Excellent Reasoning skills.
  
  

Preferred Qualifications

• Master's degree in computer science, statistics, mathematics, or relevant discipline.
• 2+ years automotive operations experience, or similar business (quick-paced environment).
• Understanding of big data and best practices in the analytics industry.
  
  

Additional Information

Language Skills

• Full Professional Proficiency in English is required
  
  

PHYSICAL DEMANDS

While performing the duties of this job, the employee is regularly required to:

• Call, video, email, message and communicate with dealers and co-workers
  
  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

• Hybrid Office environment (2-3 days per week) / Southfield, MI
• The noise level in the work environment is usually moderate.
  
  

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.