Customer Service Representative

Nelson Mazda is looking for a Customer Service Representative to join our team! We are looking for candidates with a great work ethic, self discipline, excellent communication skills(written and verbal), ability to multitask for long periods of time and a high level of professionalism. We are looking for someone who is positive, joyful, and passionate about maintaining customer satisfaction!

The job duties for this position are as follows:

• Managing the follow up process
• Efficiently using CRM
• Answering phones and booking appointments
• Confirming next day appointments
• Completing daily task sheet in a timely manner
• Assign leads as they come in
• Making follow up calls to make sure our guests had an amazing experience after their recent service visit
  
  
  

Compensation:

• $20/hour based on experience
• 5 day work schedule (including Saturdays)
• Excellent company-sponsored medical, dental, and vision coverage options
• Industry leading 401K with company matching contributions.
• Life Time and other gym membership discounts.
• Paid time off and paid volunteer time off.
  
  
  

About Us:

Nelson Automotive Group is currently operating out of Oklahoma and Tennessee. We are a Company with a vision of creating an unparalleled business culture and consumer experience. Our founder, Robert Nelson, originally established Nelson Auto Group in Broken Arrow, Oklahoma in 1989 as a company built on faith in Christ and high standards of customer service.

Nelson Mazda is an Equal Opportunity Employer.