Critical Care Transport Communications Coordinator - Ambulance Dispatch

Join Cleveland Clinic Tradition Hospital’s team of caregivers that provide top-quality patient care to the Port St. Lucie area. Opening its doors in 2013 and expanding in 2017, this state-of-the-art acute care facility has 177 patient rooms and offers a wide variety of services to meet community needs. Here, you will be supported as you follow your dreams and find where you belong, here at Tradition Hospital.

As a Transport Communications Coordinator, you will process incoming and outgoing communications in the Critical Care Dispatch office while monitoring GPS, Epic, Fleetmatics, phones, local EMS, traffic and weather conditions. While you may not interact with patients directly, your efforts will ensure they receive the attention they need and make a lasting difference in their lives. You will also have the opportunity to explore educational development courses and advanced positions at Cleveland Clinic, such as the Communications Lead role.

A caregiver in this position works varying shifts.

A caregiver who excels in this role will:

• Receive records, assess urgency and respond to all requests for transport.
• Receive, coordinate, schedule and communicate all transportation arrangements to parties involved.
• Process requests for classified data of employees, patients, and the public.
• Perform clerical functions in the CCT Dispatch Center.
  
  

Minimum qualifications for the ideal future caregiver include:

• High School Diploma/GED
• Two years of experience in a high-volume communications center, PBX operator or public or private law enforcement/security agency
• Knowledge of medical terminology
  
  

Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we’re dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/

Physical Requirements:

• Extensive sitting and dexterity to perform work on a PC
• Ability to multi-task, utilize phone etiquette and provide appropriate communication to team members in the field
• Normal or corrected vision
• Frequent twisting and turning to perform functions
• Lifting objects up to 40 pounds
  
  

Personal Protective Equipment:

• Follow Standard Precautions using personal protective equipment as required
  
  

Pay Range

Minimum hourly: $16.47

Maximum hourly: $23.61

The pay range displayed on this job posting reflects the anticipated range for new hires. While the pay range is displayed as an hourly rate, Cleveland Clinic recruiters will clarify whether the compensation is hourly or salary. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set, and education. This is not inclusive of the value of Cleveland Clinic's benefits package, which includes among other benefits, healthcare/dental/vision and retirement.