Credit Claims Processor
House-Hasson Hardware Company
Date: 1 week ago
City: Knoxville, TN
Contract type: Full time

About The Role
Job Summary:
Are you a detail-oriented professional who thrives in a fast-paced, team-driven environment? We’re looking for a Credit Claims Processor to play a key role in our Accounts Receivable department in Knoxville, TN. In this position, you'll be at the center of our credit and claims operations—helping ensure accuracy, efficiency, and exceptional service to our internal teams and valued dealer partners.
This is more than a behind-the-scenes role—you’ll have the opportunity to problem-solve, build strong working relationships, and contribute directly to the financial strength and customer satisfaction that drive our success. If you're someone who takes pride in getting the details right and enjoys making a measurable impact every day, we want to hear from you.
Key Responsibilities
What We're Looking For:
Job Summary:
Are you a detail-oriented professional who thrives in a fast-paced, team-driven environment? We’re looking for a Credit Claims Processor to play a key role in our Accounts Receivable department in Knoxville, TN. In this position, you'll be at the center of our credit and claims operations—helping ensure accuracy, efficiency, and exceptional service to our internal teams and valued dealer partners.
This is more than a behind-the-scenes role—you’ll have the opportunity to problem-solve, build strong working relationships, and contribute directly to the financial strength and customer satisfaction that drive our success. If you're someone who takes pride in getting the details right and enjoys making a measurable impact every day, we want to hear from you.
Key Responsibilities
- Accurately process credit and return requests in a timely manner.
- Review and evaluate credit claims for approval or denial, in accordance with company policies.
- Assist with inventory-related functions, including periodic counts and reconciliations.
- Provide responsive and professional support to dealers and sales personnel.
- Manage multiple priorities effectively to meet departmental deadlines.
- Perform general clerical duties and contribute to the overall efficiency of the Accounts Receivable team.
What We're Looking For:
- Prior experience in Accounts Receivable or a related financial/administrative role.
- Strong attention to detail and problem-solving abilities.
- Excellent written and verbal communication skills.
- Ability to work independently as well as collaboratively within a team environment.
- Proficiency in Microsoft Office applications, including Word and Excel.
- Familiarity with AS400 or similar enterprise systems preferred..
- Medical, Dental, and Vision Insurance
- Company 401(k) Plan with 5% Employer Match
- Paid Time Off (PTO) Plan
- Employee Discount on Purchases
- Opportunities for growth and advancement within the company
- A collaborative and team-orientated and workplace culture
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