Courtyard Austin The Domain Area - Front Desk Agent

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

Located in the Arboretum area and just 15 minutes from downtown, our North Austin hotel offers easy access to premier shopping and dining, as well as high-tech companies including IBM, Google, Dell and Oracle. After a long day of work or play, guests can spread out in chic new guest rooms and suites featuring stylish decor, free Wi-Fi, luxurious bedding and ergonomic workspaces. Later, guest can grab an evening cocktail and bite to eat from our bistro, then return in the morning for a variety of healthy favorites and specialty Starbucks beverages to jump-start their day. During downtime, we invite our guests to work up a sweat in our state-of-the-art fitness center, featuring cardio equipment with personal TV screens, cool down by making a splash in our sparkling indoor pool, or socialize under the stars while enjoying our stylish outdoor patio.