Counter/Cashier

Troon


Date: 3 weeks ago
City: Bellingham, WA
Salary: $17.66 - $18 per hour
Contract type: Part time
Lake Padden Golf Course is excited to announce the exceptional career opportunity of a Café Counter/Cashier Server to be a part of the Café team. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service.

The position involves cashiering and serving. Positive attitude and strong work ethic are the most important qualifications.

Mission, Vision, Guiding Principles, Values

  • Caring – we demonstrate and coach a caring attitude towards our guests and each other
  • Salesmanship – confidence comes from knowing our products, sales, and service from the inside out. We work to resolve any issues that keep us from resolving these issues
  • Teamwork –Together, Everyone Achieves Mission, and More
  • Job Knowledge – we promote an understanding with each team member, that excellence in job knowledge is the first step in creating TEAM
  • Leadership – We identify problems, but work in the solution (what should be)

Caring

  • Guests are greeted immediately in a warm friendly and engaging manner
  • We check back to make sure every guest receives a great meal and service
  • We grant special requests whenever possible
  • We reinforce our guest choices in a positive manner
  • We solve problems, regardless of who creates them
  • We say “goodbye to every guest, in a genuine manner, whenever possible, and invite them to return.

Salesmanship

  • We know our menus and daily specials inside and out and are proud of what we serve
  • We are familiar with golf events and events scheduled at our facilities
  • We merchandise ourselves (grooming, uniform standards, and appearance) appropriate to the concept and restaurant standards
  • All menus, specials, and point of sale materials are current and in perfect condition
  • We maintain the restaurant in like new condition
  • We do ongoing side work to keep our restaurant fresh and ready to go

Teamwork

  • We bring other team members into solutions - eliminating back of the house/ front of the house (boh/foh) barriers
  • We freely give away what has been learned to others, knowing it makes the team stronger as a whole
  • We help whenever necessary and when time permits with jobs outside of our own
  • We never leave stations empty handed
  • We clean as we go
  • Hot food is the priority!
  • We seat guests whenever possible

Leadership

  • We understand that every team member has value
  • We identify problems but strive to work on solutions
  • Being a leader means consistently acting on our mission, vision and guiding principals
  • We are guest centered and focused always during opening

Qualifications, Knowledge and Skill Requirements:

  • Candidate must be 21 years plus
  • 1+ years of cooking experience
  • Experience in managing and upholding a safe working condition
  • Understanding of safety, sanitation and food handling procedures
  • Understands functions of Point of Sale (POS )/ Phone system
  • Demonstrates Proper Cash Handling and turn in standards
  • Understands and demonstrates proper side work and cleanliness standards
  • Demonstrates proper service sequence with guests and understands
  • Understands dining room flow mechanics
  • Understands reservations procedures
  • Understands how to communicate banquet information and take preliminary bookings
  • Must be dependable
  • Must be able to work well in a fast-paced environment
  • Must be able to work in a team environment
  • Must be able to take direction
  • Background Screening

Benefits & Compensation:

  • $17.66 - $18 an hour plus tips
  • Employee Assistance Program (EAP)
  • 401k (19+)
  • Holiday Pay
  • Paid Sick Leave

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