Coordinator Education

L'Oréal


Date: 2 days ago
City: Saint Petersburg, FL
Contract type: Full time
Job Title: Education Coordinator

Division: SalonCentric

Supervisor Title: Director, Education

Location: Clearwater, FL (NOC)

FLSA: Exempt

Job Description

Education Coordinator assists with all administrative tasks for In-Studio education. Detail oriented, critical thinking ability, clear communication both written and verbal are required. Proficient in Microsoft Office Suite, including MS Excel/Word is a must. Salesforce and SAP experience highly preferred.

Job Responsibilities

  • Meticulously perform data entry and maintain comprehensive class records for in-studio education programs. This includes diligent tracking of daily ticket sales and ensuring accurate data reconciliation across all relevant systems.
  • Initiate and track product orders from creation through delivery, ensuring timely and accurate distribution to support educational programs.
  • Assist with the accurate capture of all attendee data and generate weekly rosters.
  • Maintain multiple objects in Salesforce to ensure accurate data capture.
  • Assist with asset upload and dissemination to appropriate cross functional partners.
  • Ensure the timely and accurate creation, deactivation, and reactivation of all necessary material codes.
  • Disseminates appropriate reporting to brands and cross functional partners, in collaboration with Region Education Managers.
  • Provide timely and effective resolution to administrative inquiries and cases, always prioritizing a superior guest experience.
  • Contribute to the development and production of essential selling tools, including class flyers and calendars, ensuring they are accurate and professional.
  • Perform a variety of other related administrative duties as assigned, demonstrating adaptability and a proactive approach to supporting the broader Education team's objectives.
  • Other duties as required by Education Leadership.

Qualifications & Requirements

  • Bachelor’s degree preferred, High School Education or GED required.
  • 2-3 years of experience in a corporate environment.
  • Excellent written & verbal communication skills, including both speaking and listening.
  • Excellent interpersonal and customer service skills.
  • Proficient in Microsoft Office Suit, including MS Excel/Word
  • Salesforce and SAP experience highly preferred
  • High attention to detail
  • High level of professionalism in an office environment
  • Ability to sit and use normal office equipment (phone, computer, etc.) more than 90% of the day
  • Ability to work independently

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