Convention Services | Assistant Director of Event Management

"IF YOU CREATE THE STAGE SETTING AND IT IS GRAND, EVERYONE WHO ENTERS WILL PLAY THEIR PART."

• Morris Lapidus
  
  
  

A spectacular blend of Golden Era glamour and modern luxury, Fontainebleau today reinvents the original vision of legendary architect Morris Lapidus - a stage where everyone plays their unique part. At Fontainebleau, striking design, contemporary art, music, fashion and technology merge into a vibrant new kind of guest experience. Guests are invited to enter a world where they are free to play, shop, dine, spa, meet or simply relax - however they define a perfect day. Situated on oceanfront Collins Avenue in the heart of Millionaire's Row, Fontainebleau Miami Beach is one of the most historically and architecturally significant hotels on Miami Beach. Opened in 1954 and designed by Morris Lapidus, it was the most luxurious hotel on Miami Beach, and is thought to be the most significant building of Lapidus' career.

General Summary of Duties

Responsible to assist the Director of Event Management in the overall management of the Convention Services Department.

Typical Physical/Mental Demands

Requires mobility. Requires prolonged sitting. Eye/hand coordination and manual dexterity. Ability to distinguish letters, symbols, and colors. Ability to push and/or pull a file cabinet weighing five to fifteen pounds. Travel may be required.

Typical Working Conditions

Work is usually performed in an office environment. Ability to tolerate varying conditions of noise level, temperature, illumination, and air quality.

Examples of Duties (includes but is not limited to the following)

• Oversee the coordination and successful execution of all programs contracted through the Sales and Marketing department. Rectify any deficiencies with respective operational departments.
• Assist the Director in the recruitment, training, scheduling, supervision and performance of the Convention Services personnel.
• Coordinate and communicate with outside vendors to maximize relationships, profitability, performance, and service standards while maintaining the first-class condition of the conference center.
• Ensure department compliance with Fontainebleau Miami Beach policies, procedures, and programs.
• Assist the Director to prepare and oversee the department's financial goals.
• Prepare and oversee the department's financial goals.
  
  
  

Performance Requirements (knowledge, skills and abilities)

Ability to read, write, and understand English. Well organized and demonstrated strong problem solving skills. Effective leadership, supervisory, and management skills. Budgeting and analytical skills. Ability to communicate effectively and establish and maintain effective working relationships with clients, management and staff. Understand and maximize the utilization of all automated sales & reservation systems involved with group business. Maintain confidentiality of guest information and pertinent resort data.

Education

Requires a Bachelor's degree or combination of four years relevant education and experience.

Experience

Minimum of three years convention services experience in a high volume, complex environment. Two years supervisory experience preferred.

License/Certificate

None.