Continuous Improvement Consultant (Remote)

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The Continuous Improvement team collaborates with lines of business groups across the UMB footprint to analyze performance, identify opportunities for improvement, and make incremental changes to enhance efficiency, quality, and overall value for the organization. Through analyzing and fine-tuning processes, UMB can save time and deliver an overall better product.

As the Continuous Improvement (CI) Consultant, you will be responsible for leading the development of internal bank process and performance improvement efforts. You will serve as the driver of change across all levels of the UMB enterprise communicating a compelling vision for change, influencing leaders, and defining relevant process and organizational change strategies. This is a subset of the overall responsibilities which will include multiple initiatives as assigned by CI leadership.

This role is fully remote for qualified candidates in the US.

How You’ll Spend Your Time

• Partner with line of business leaders to charter new process efficiency opportunities and define proposals for new improvement projects.
• Work with product/process owners and end users to implement best practices in the areas of process and performance management.
• Drive change and foster a culture of continuous improvement across the lines of business with which they work.
• Lead teams in the delivery of end-to-end, complex, large-scale, cross-functional process improvement programs.
• Identify optimization solutions to business problems, including process and technology-based solutions, and enabling measurable, sustainable change.
• Develop strategic partnerships with internal and external business partners to understand their in-depth business requirements, operational capabilities, products/services, customer experience and ongoing business performance.
• Leverage Lean, Six Sigma methodologies, Business Transformation tools (RPA, OCR, Workflow etc.) to identify opportunities and solutions.
  
  

We’re Excited To Talk With You If

• You have a Bachelor’s degree in Business, Information Technology or Engineering and at least 5 years of financial services operational experience OR an equivalent combination of education and work experience.
• You have at least 8 years of hands-on process improvement experience.
• You demonstrate strong leadership abilities, exceptional customer service skills, good analytical, and strong interpersonal skills.
• You have a willingness to lead, provide direction, listen, and execute senior level process analysis and improvement activities.
• You possess strong work ethic with a self-motivated achieving mindset.
  
  

Bonus Points If

• You have experience with RPA, VBA, Workflow, and/or OCR tools.
• You have Lean Certification and/or Six Sigma Black Belt.
• You have knowledge of Agile project delivery methodology.
  
  

Applicants must have legal authority to work in the United States. Work Visa sponsorship is not available for this position.

Compensation Range

$99,750.00 - $214,370.00

The posted compensation range on this listing represents UMB’s standard for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. In addition, this range does not encompass the full earning potential for this role. Please see the description of benefits included with this job posting for additional information.

UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.

Are you ready to be part of something more?

You're more than a means to an end—a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.

UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to [email protected] to let us know the nature of your request.

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Who We Are

We are more than a company. We are advisors, consultants, problem solvers, friends, community members, experts, and we are here to help you make the best of every moment with a financial foundation that can help you succeed.

Learn more about UMB's vision (https://p1.aprimocdn.net/umb/8cf58ce2-e9d6-4621-b60a-b09f01638943/UMB_Tuce_Book_Original_file.pdf)

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