Compliance Officer
Intellibee Inc
Date: 2 days ago
City: Tampa, FL
Contract type: Full time
Compliance Officer, Tampa, FL, US
Compliance Officer
Candidate Responsibilities
Compliance Officer
Candidate Responsibilities
- Contact constituents/complainants to discuss the details of the complaints that are filed.
- Read state statute and compare with complaints to analyze the issue.
- Communicating with the public, so good customer service skills are a MUST.
- Advise complainant of the Division’s jurisdiction and that the case is being closed and for what reason.
- Provide any resources or referrals, as appropriate.
- Send a written correspondence to the complainant once approved by the supervisor.
- Close the case out by adding the appropriate codes/activities/statues in Versa.
- Document the actions in the OnBase system.
- Communicate verbally and in writing appropriately
- Read and interrupt Florida statutes
- Previous experience working with the public in a professional work environment
- Exceptional organizational skills
- Commit to the project time line
- Ability to speak and understand English Required
- High school diploma Required
- Excellent written and oral communication with the public Required
- Ability to read and interrupt Florida State Statues Required 1 Years
- Experience working with the public in a professional work environment Required 3 Years
- Experience working with the public and analyzing complaints Required 1 Years
- Experience using Versa Highly desired
- Experience using OnBase system Highly desired
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