Community Land Trust (CLT) Program Coordinator

Description

Job Title: Community Land Trust (CLT) Program Coordinator

Department: Real Estate Development

Reports To: Community Land Trust Manager

Job Type: Full-time, 40 hours per week

FLSA Status: Non-exempt

Approved By: Chief Real Estate Development Officer

Approved Date: October 2025

Summary

Under the direction of the CLT Manager, the Program Coordinator is responsible for coordinating homebuyer intake and qualification of homebuyers, obtaining a purchase contract, coordinating the closing process, and coordinating stewardship efforts for the Dwelling Place Regional Community Land Trust (DPCLT) homes. The Program Coordinator will connect education and support resources to DPCLT homebuyers to assist their efforts to meet the eligibility requirements to purchase a DPCLT home.

Pre-purchase Responsibilities-

Essential Duties and Responsibilities:

• Prepare prospective homebuyer households interested in purchasing a CLT home and work to ensure that interested buyers have a clear understanding of CLT homeownership prior to purchasing a CLT home.
• Field calls from interested buyers and inquires with buyers off DPCLT waiting list. Schedule buyers for an upcoming CLT orientation session. Provide buyers with DPCLT Homebuyer Application.
• Maintain a waiting list of income-eligible, potential buyers for the purchase of resale-restricted homes that come up for sale.
• Refer buyers to homebuyer education providers for one-on-one, credit report review, and income verification.
• Meet with prospective buyers and Realtors regarding available CLT homes.
• Provide (or arrange) pre-purchase education and provide CLT-specific orientation to interested potential CLT homebuyers to help them understand the benefits and responsibilities of CLT homeownership.
• Manage the homebuyer application process.
• Coordinate the fair selection of eligible homebuyer households for CLT homes in accordance with Homebuyer Selection Guidelines.
• Arrange suitable leasehold and traditional mortgage financing for qualified homebuyers.
  
  

Sale And Closing Responsibilities-

• Coordinate DPCLT’s sales and closing process for CLT homebuyers to ensure they meet eligibility requirements, assist the CLT Manager with the homebuyer selection process, ground lease execution, and lender underwriting and closing process.
• Work with the buyer on Income Verification, Mortgage Pre-Approval, and DPCLT homebuyer application.
• In collaboration with Marketing, manage list of available homes on the DPCLT website.
• Handle photography and virtual tours for website listing and load home information for fact sheet.
• Handle for-sale signs, lockboxes, additional signage, graphics, and donor riders.
• Show eligible buyers available CLT homes based on eligibility and mortgage preapproval.
• Assist the CLT Manager with the homebuyer selection and award process.
• Provide homebuyer with award letters for downpayment assistance, and for buyer selection if there is a waiting list for particular homes.
• In collaboration with the CLT Manager and legal counsel, work with buyer to complete the purchase agreement and disclosures.
• Assist the CLT Manager with ensuring buyer-required DPCLT, government, and other regulatory requirements are met within 30 days of executed purchase agreement.
• Assist the CLT Manager with contacting title, legal, lender, and buyer’s agent regarding requirements to ensure closing within contract deadline.
• Ensure buyer represented attorney meets with buyer for Ground Lease review and acceptance prior to closing.
  
  

Stewardship Responsibilities-

• As the first point of contact, respond to inquiries from homeowners including requests for approval of work performed, warranty claims, issues with the ground lease or other documents.
• Follow up with homeowners who may be behind on their ground lease or other payments owed to DPCLT. Monitor amounts owed and communicate with the CLT Manager if a homeowner is behind on their payments or their mortgage. If homeowners are in financial distress, connect them with resources for assistance.
• Coordinate the upkeep of unsold homes and any common areas DP is responsible for maintaining with DP’s property management department and third-party vendors.
• Assist with planning and participating in events to engage with our homeowners, with the goal of promoting a sense of community and belonging among our homeowners.
  
  

Supervisory Responsibilities -

This position has no supervisory responsibilities. Supervision Received - The Program Coordinator is directly responsible to the CLT Manager, but also interacts with Real Estate Development staff and the Board of the Dwelling Place Regional CLT.

Requirements

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Education and/or Experience: Bachelor’s Degree or equivalent in a relevant field of study is preferred (e.g., social work, community development, real estate development, etc.) and/or three or more years of related experience and/or training.
• Real Estate License or previous experience representing buyers and sellers and handling listings on the MLS is desirable.
• At least one years’ experience working directly, in some capacity, with low-income and moderate-income households, preferred.
• Strong personal commitment to affordable housing and community land trust homeownership.
• Commitment Skills: Ability to plan and to arrange resources to accomplish objectives. Sets high standards of performance; pursues goals and works to achieve them; strives for results and success; conveys a sense of urgency and brings issues to closure. Is adept at multitasking while maintaining accountability for complete and timely work performance. Demonstrates strong organizational, project management, and problem-solving skills.
• Communication and Language Skills: Ability to communicate effectively in both verbal and written forms, involving complex, technical content. Ability to read, analyze, and interpret complex documents. Ability to make effective presentations on complex topics to Dwelling Place management and public meetings.
• Bilingual (fluent in Spanish) is preferred.
• Interpersonal Skills: Ability to establish and maintain effective working relationships with others. Possess negotiation, communication, and public relations skills to build and maintain relationships with diverse stakeholders. Skilled with conducting outreach and community engagement efforts. Ability to respond effectively to the most sensitive inquiries or complaints.
• Finance Ability: Knowledge of budgeting and purchasing practices. Strong financial acumen and ability to analyze complex financial models and investment structures.
• Reasoning: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft Office applications, with the ability to use spreadsheet and word processing software, as well as some familiarity with databases.
• Professional Licenses, Certificates, and Registrations: Valid Michigan Driver’s License; Michigan Real Estate License, desirable.
• Other Skills and Abilities: Knowledge of administrative practices, including policy formulation. Skilled in working with various ethnic constituencies and/or in a multi-cultural environment. Familiarity with marketing or publications.
• Other Qualifications: Must be willing to work occasional evenings and weekends as needed to complete the requirements of the position. Must be able to travel as required for the position.
  
  

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

• Job Knowledge - Exhibits ability to learn and apply new skills; Keeps abreast of current developments and changes in related public policy; Requires minimal supervision; Displays understanding of how job relates to others; Uses resources wisely.
• Verbal & Written Communication – Speaks and writes clearly and informatively; Edits work for spelling and grammar; able to read and interpret written information. Adjusts communication style and tone to audience; Presents numerical data effectively.
• Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to
  
  

requests for service and assistance.

• Marketing Skills – Achieves marketing goals; Overcomes objections with persuasion and persistence; Initiates new contacts; Maintains customer satisfaction; Maintains records and promptly submits information.
• Use of Technology/Equipment - Demonstrates required skills; Adapts to modern technologies or equipment; Troubleshoots technological problems; Uses technology/equipment to increase productivity; Keeps technical skills up to date. Obtains and learns technological training with little assistance. Demonstrates required proficiency in technology applications.
• Safety & Security – Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Organizes and prioritizes tasks while maintaining attention to detail; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Initiative – Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. Applies feedback to improve performance; Monitors own work to ensure quality.
• Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Project Management - Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
• Cost Consciousness – Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
• Relationship Building – Builds rapport up, down, and across the organization; Establishes collaborative relationships to achieve objectives; Seeks win-win solutions to conflict; Develops network of professional contacts; Displays empathy and tolerates diverse viewpoints.
  
  

General Competency -

To contribute to the Dwelling Place mission, each staff member must possess skills beyond the technical requirements for the position. A staff member must also demonstrate the ability and capacity to work with others in a manner that fosters trust, cooperation, and a positive team esprit de corps. Dwelling Place expects its staff to maintain high ethical standards in their interactions with customers, other staff, vendors and the public generally.

Dwelling Place staff are also expected to be dependable, to be respectful of others, to use sound judgment, to seek out new opportunities for learning and to communicate effectively with others.

Physical Demands- The physical demands described here are representative of those that must be met by a staff member to successfully perform the essential functions of this position. While performing the duties of this position, the staff member is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The staff member is occasionally required to stand, walk, and taste or smell. The staff member must regularly lift and/or move up to 10 pounds, frequently lift and/or move 20 pounds, and occasionally lift and/or move to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.