Community Health Worker

Aeroflow Health- Community Health Worker

Location: Remote – Candidates must be licensed in North Carolina, Virginia, Illinois, Kentucky, or Florida

Aeroflow Health is made up of creative and talented associates who are transforming the home medical equipment industry. Our patient-centric business model is founded on innovation through technology and cutting-edge delivery platforms. We have grown to be a leader in the home medical equipment segment of the healthcare industry, are among the fastest-growing healthcare companies in the country and recognized on Inc. 5000’s list of fastest-growing companies in the U.S.

Aeroflow Health is dedicated to improving health outcomes by addressing Social Determinants of Health (SDoH) and ensuring patients have access to the benefits and resources they need. Our new SDoH program connects patients with essential services, improving their overall well-being and reducing barriers to care.

The Opportunity

We are seeking a compassionate and motivated Community Health Worker (CHW) to support patients in navigating health-related social needs (HRSNs) and accessing available resources. The CHW will build trusting relationships with patients, conduct outreach and education, and coordinate care between community and healthcare partners.

This is a remote, patient-facing role for someone who is passionate about helping others overcome barriers related to housing, food, transportation, and other social needs that impact health.

Your Primary Responsibilities

• Review patient screening responses to identify health-related social needs (HRSN) impacting overall health and well-being.
• Connect patients with appropriate community-based resources, such as food assistance, housing support, transportation, and utility programs through a closed-loop referral process.
• Manage patient progress by regularly reassessing their care needs and providing ongoing support.
• Collaborate with healthcare teams, social workers, and case managers to ensure patients receive coordinated care and follow-up support.
• Maintain meaningful partnerships with local and national organizations to expand and enhance patient support.
• Track and document patient interactions and progress in the case management system.
• Monitor patient referrals and outcomes, advocating for patients and providing feedback on program effectiveness or areas for improvement.
• Employee has an individual responsibility for knowledge of and compliance with laws, regulations, and policies.
• Compliance is a condition of employment and is considered an element of job performance
• Maintain HIPAA/patient confidentiality
• Regular and reliable attendance as assigned by your schedule
• Other job duties assigned
  
  

Required Qualifications

• Community Health Worker (CHW) certification in NC, VA, IL, KY, or FL (required).
• 2+ years of experience as a CHW, Patient Navigator, Care Coordinator, or similar role.
• Working knowledge of Health-Related Social Needs (HRSNs) and community resources.
• Excellent communication, motivational interviewing, and problem-solving skills.
• Ability to work independently, maintain confidentiality, and manage multiple patient cases.
• Culturally competent and committed to health equity; experience working with diverse and underserved populations.
• Comfortable using electronic medical records, telehealth platforms, and digital tools for documentation and communication.
  
  

You might also have

• Fluent in Spanish
• Lived experience in the community or with similar populations is highly valued.
  
  

What Aeroflow Offers

Competitive Pay, Health Plans with FSA or HSA options, Dental, and Vision Insurance, Optional Life Insurance, 401K with Company Match, 12 weeks of parental leave for birthing parent/ 4 weeks leave for non-birthing parent(s), Additional Parental benefits to include fertility stipends, free diapers, breast pump, Paid Holidays, PTO Accrual from day one, Employee Assistance Programs and SO MUCH MORE!!

Here at Aeroflow, we are proud of our commitment to all of our employees. Aeroflow Health has been recognized both locally and nationally for the following achievements:

• Family Forward Certified
• Great Place to Work Certified
• 5000 Best Place to Work award winner
• HME Excellence Award
• Sky High Growth Award
  
  

If you’ve been looking for an opportunity that will allow you to make an impact, and an organization with unlimited growth potential, we want to hear from you!

Aeroflow Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.