Clinical Liaison RN

Westland, A Villa Center is seeking a Clinical Liaison RN to join their team! The Clinical Liaison establishes patients’ eligibility for care, communicate with families, and interact with a wide range of staff members. As a licensed professional the Clinical Liaison coordinates with admission coordinators, case managers, and physicians to ensure the highest level of care.

Clinical Liaison Duties and Responsibilities:

• Identifies, contacts, and manages potential clients.
• Provides a smooth transition for incoming guests, troubleshooting, and patient advocacy.
• Facilitates communication between healthcare providers, patients, and their families.
• Assesses and review medical records in order to determine eligibility.
• Assists patients and families through the admissions and referral process.
• Communicates with case managers and physicians, manage insurance precertification, provide marketing to healthcare providers, and relations management.
• Adheres to Compliance and Ethics standards, striving to maintain compliance in all areas including, but not limited to HIPAA, Confidentiality, Financials and Clinical practice.
• All other duties, as assigned.
  
  
  

Clinical Liaison Qualifications and Skills:

• Strong written and verbal communication skills in English.
• Ability to convey information accurately to both internal and external parties.
• Broad medical competency and understanding of insurance practices.
• Basic-advanced computer knowledge and ability with an aptitude to learn company applications.
• Travel: Up to 10%.
  
  
  

Clinical Liaison Education and Experience:

• Associate’s degree in nursing or therapy required.
• A Bachelor’s degree in marketing, communication, healthcare administration, nursing, or related field strongly preferred.
• Clinical License preferred; Registered Nurse (RN), Licensed Practical Nurse (LPN/LVN), Respiratory Therapist (RT). (See Hospital Liaision for non-clinical professionals.)
• Minimum of two years of former healthcare sales experience strongly preferred
• Extensive healthcare sales work experience may be considered in lieu of Bachelor’s degree.
• Former sales training preferred.
• Valid driver’s license.
  
  
  

Physical Requirements:

• Walking, reaching, bending, lifting, extended sitting, grasping, fine hand coordination, pushing and pulling, ability to distinguish smells and temperatures, all with or without the aid of mechanical devices is required.
  
  
  

Villa Healthcare Benefits:

• Daily Pay & Competitive Compensation
• 401(k) with company match
• Blue Cross Blue Shield Medical insurance.
• Dental, Vision, and Disability insurance
• Innovative Training Programs
• Access to Villa Perks, an Employee Discount Program!
• Opportunity for Growth and Advancement
• Paid Time Off
  
  
  

Apply to join a growing team today!

SHARED CODE OF CONDUCT:

B.E.T.T.E.R. is Villa’s Service Excellence Code of Conduct. Becoming a member of the Villa Team includes upholding Villa’s B.E.T.T.E.R. standards every day. Be Welcoming to All, Establish a Relationship, Trust & respect, Teamwork, Engage & Communicate & Recognize.

Villa Healthcare Facilities are Equal Opportunity Employers and do not discriminate based on any protected right such as race, color, nationality, gender, age, disability or any protected applicable right under the National Labor Relations Act.