Client Success Consultant
SideRamp
Date: 4 weeks ago
City: Remote, Remote
Contract type: Part time
Remote
About SideRamp
SideRamp allows professionals to engage with part-time opportunities in the gig economy, offering a centralized platform that manages high-quality, flexible side gigs. We focus on connecting our users to various freelance and part-time work—from discovering opportunities to streamlining the application process.
Client Success Consultant
We are collaborating with a dynamic tech startup in the software industry that is in need of a Client Success Consultant for part-time, project-based engagements. Your primary focus will be to ensure client satisfaction and drive successful outcomes.
Client
The client is an innovative software company located in a bustling tech hub, specializing in developing cutting-edge solutions for businesses in various sectors.
Description
As a Client Success Consultant, you will play a crucial role in managing client relationships and delivering exceptional service. You will closely collaborate with cross-functional teams to achieve client objectives and foster long-term partnerships.
Responsibilities
SideRamp allows professionals to engage with part-time opportunities in the gig economy, offering a centralized platform that manages high-quality, flexible side gigs. We focus on connecting our users to various freelance and part-time work—from discovering opportunities to streamlining the application process.
Client Success Consultant
We are collaborating with a dynamic tech startup in the software industry that is in need of a Client Success Consultant for part-time, project-based engagements. Your primary focus will be to ensure client satisfaction and drive successful outcomes.
Client
The client is an innovative software company located in a bustling tech hub, specializing in developing cutting-edge solutions for businesses in various sectors.
Description
As a Client Success Consultant, you will play a crucial role in managing client relationships and delivering exceptional service. You will closely collaborate with cross-functional teams to achieve client objectives and foster long-term partnerships.
Responsibilities
- Proactively engage with clients to understand their needs and goals
- Develop and implement strategies to enhance client satisfaction and retention
- Provide product demonstrations and training sessions to clients
- Collect and analyze client feedback to drive product improvements
- Collaborate with sales and product development teams to ensure client success
- Prior experience in client management or customer success roles
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and a proactive mindset
- Ability to multitask and prioritize in a fast-paced environment
- Bachelor's degree in Business Administration, Marketing, or a related field
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