Childcare Assistance Specialist

Our client is seeking four organized and detail-oriented Childcare Assistance Specialists to support a state-wide childcare program initiative. These roles are focused on reviewing, processing, and managing applications for childcare assistance. The positions are essential in reducing application and recertification backlogs, improving service delivery, and ensuring timely and accurate communication with families and providers.

This is a strong opportunity for administrative professionals with a passion for helping others and an interest in supporting family assistance programs.

Major Duties

• Review childcare assistance applications for accuracy and completeness.
• Contact clients to collect missing documentation or required signatures.
• Close out incomplete or expired cases and assist with caseload reviews.
• Conduct client interviews to assess childcare needs and eligibility.
• Prepare placement agreements and send correspondence to families and providers.
• Support payment distribution and reconcile overpayments or discrepancies.
• Use internal case management systems to update and track application and recertification statuses.
• Assist in reducing application and recertification backlog within the first two months of employment.
• Maintain ongoing reconciliation and reporting responsibilities.
• Ensure compliance with all applicable policies and program requirements.
  
  

What We’re Looking For

• Minimum of 2 years of experience as an Administrative Assistant, Office Clerk, or similar administrative support role.
• High school diploma or equivalent.
• Proficiency in Microsoft Office applications and general office equipment.
• Strong verbal and written communication skills.
• Excellent organizational and time management skills.
• Ability to handle confidential information with discretion.
• Must be able to pass a background check.
  
  

Preferred Qualifications

• Experience working within public assistance, childcare, or social services programs.
• Familiarity with state case management or eligibility systems.
• Experience supporting teams handling a high volume of applications or client cases.
  
  

Exciting Opportunity Details

• Rate: $17.50/hour
• Contract: Through 6/30/26
• Worksite Location: Las Cruces, NM 88011
• Onsite 100%
• Other key details: This position offers the opportunity to contribute to an important public service program aimed at helping families access affordable childcare. The role is fast-paced, collaborative, and focused on ensuring accuracy and timeliness in service delivery.
  
  

The Peak Performers Difference

• Excellent medical health, dental & vision insurance at 60 days
• Our employees may choose to participate in a 403(b) retirement plan
• Qualified applicants with chronic medical conditions and/or disabilities receive priority placement
• We pay weekly through direct deposit
• In business since 1994 and thousands of job placements
  
  

All employment offers are contingent on the successful completion of a pre-employment criminal background check, in compliance with all applicable federal and state laws.

Applicants for employment with Peak Performers must possess work authorization that does not require sponsorship for a visa now or in the future.

Peak Performers is an equal opportunity employer and will consider all applicants without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. Peak Performers does not accept unsolicited resumes from headhunters, recruitment agencies or fee-based recruitment services.

Custom Job ID: 26-NM-BM1012

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