Cashier/Barista-Starbucks

Job Purpose:

Prepares specialty coffee, beverages, and food

Job Duties And Responsibilities:

(Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)

Provides guests with service by acknowledging and welcoming guests, promptly taking and serving orders, preparing food products following production sheets and recipes, pouring, mixing, blending, reheating and portioning as appropriate, responding to guest requests, and collecting and processing payment and returning change following established procedures.

Maintains safe and sanitary area by checking coffee and food products for appropriate temperature and freshness, replenishing and rotating food items as necessary, following correct cooling and storage procedures, cleaning coffee equipment and surrounding areas, and organizing workstation according to established procedures.

Provides accounting of transactions during shift by entering cash transactions into point of sale system, counting currency, logging guest discounts, VIP points and credit cards on to cashier drop work sheet, balancing money drawer against generated cashier report following established procedures, and reporting discrepancies to the supervisor or food & beverage management team.

Ensures work area is stocked and clean by submitting supply requisitions, placing delivered beverages, food and supplies in designated areas, replenishing condiments and supplies, and cleaning shelves, guests' tables, chairs, and surrounding areas.

Job Specifications:

Education and Experience:

Essential:

County of San Diego Food Handler card

Desirable:

High School Diploma, High School Certificate of Completion, or G.E.D.

Coffee barista experience

Food service experience

Cash handling experience

Guest service experience

Essential:

Skills and Knowledge:

Ability to prepare food items from production sheets

Ability to interact effectively with team members and diverse guest base

Ability to communicate effectively in the English language

Ability to count currency

Ability to appear for work on time

Ability to accept constructive criticism

Ability to maintain professionalism and composure

Ability to understand and follow verbal directives and written directions

Ability to perform simple mathematical calculations

Ability to lift up to 50 lbs.

Ability to work in a high-pressure environment

Ability to stand for up to eight hours at a time

Ability to bend and stoop

Ability to work in a smoking environment

Desirable:

Working knowledge of Starbuck's operational policies and procedures

Working knowledge of Point of Sale system

Supervisory/Managerial Accountability:

Direct: None

Indirect: None