Care Coordinator - Preventive Cardiology Clinic
Revo Health
Date: 1 week ago
City: Edina, MN
Contract type: Full time
The Care Coordinator will support the clinic and physician care team by providing administrative and patient care services.
This is a full-time position working M-F from 7:30 am - 4:00 pm out of our Edina and Oakdale locations.
Preventive Cardiology Clinic is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare.
Essential Functions
Ability to:
This is a full-time position working M-F from 7:30 am - 4:00 pm out of our Edina and Oakdale locations.
Preventive Cardiology Clinic is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare.
Essential Functions
- Provide communication and liaison between providers and patients
- Screen all patient calls and respond to patient in a timely manner.
- Accurately and efficiently schedule new and existing patients’ clinical appointments, imaging, consults, and any other tests ordered by physician. Process orders accordingly.
- Verify and document insurance information as defined by current business practices
- Maintain a working knowledge of health care plan requirements and health plan networks.
- Contact insurance companies for coverage of benefits and retrieval of pre-certification for diagnostic tests.
- Coordinate the transmission and acquisition of patient records
- Maintain Physician schedule, communicating changes appropriately
- Additional functions may include:
- Patient Services Representative
- Any and all other duties as assigned
- High school diploma/GED or equivalent
- Administrative or medical office experience preferred
- Medical terminology knowledge strongly preferred
- Customer service experience
- Actual starting pay will vary based on education, skills, and experience.
- We offer a comprehensive Medical, Dental & Vision Plan, Maternity Bundle, 401K with Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts - to learn more click here.
Ability to:
- Comply with company policies, procedures, practices and business ethics guidelines.
- Complete job required training.
- Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
- Demonstrate prompt and reliable attendance
- Work in the clinic, office or surgery center during business hours
- Travel independently throughout the clinic, office or surgery center (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be required
- Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines
- Communicate and interact in a respectful and professional manner
- Prioritize workload while being flexible to meet the expectations of the daily operations
- Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions
- Understand and execute a variety of instructions
- Effectively operate equipment and communicate on and operate the phone system
- Work independently with minimal supervision
- Travel to other work locations, if required
- Integrity - Do the right thing and take responsibility for what you do and say
- Service - Consistently contribute to deliver an exceptional experience
- Quality - Act with high purpose, committed effort, and skillful execution to exceed expectations
- Innovation - Identify progressive solutions that improve service, teamwork, efficiency, and/or effectiveness
- Teamwork - Be a part of the whole; support each other positively
- Clinic/office/surgery center setting
- Infinite Health Collaborative (i-Health) is an Equal Opportunity/Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008.
- We participate in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees
- This position description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and Additional Job Functions are subject to modification.
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