Business Coordinator (IT Support & coordination)
Abbott
Date: 14 hours ago
City: Temecula, CA
Contract type: Contractor
Title: Business Coordinator (IT Support & coordination)
Location: Temecula, California
Duration: 12 Months
100% Onsite
About: This role is for a customer service/IT coordinator. So, work with the team to troubleshoot IT issues and manage IT tickets and on/off boarding CS individuals and developing documentation
Responsibilities
Working together, Abbott and Talent Solutions partner to deliver top talent for contingent roles at Abbott, building better and healthier lives. Abbott believes all employees are essential to creating life-changing breakthroughs, performing key duties to create life-changing breakthroughs.
Location: Temecula, California
Duration: 12 Months
100% Onsite
About: This role is for a customer service/IT coordinator. So, work with the team to troubleshoot IT issues and manage IT tickets and on/off boarding CS individuals and developing documentation
Responsibilities
- Work directly with functional area teams to evaluate, resolve, and trend issues that impact Customer Service operations and/or project objectives: determine when to escalate issues to appropriate levels of management.
- Maintain accurate process and troubleshooting documentation.
- Interact with cross-functional teams and follow-up with team members to ensure timely completion of tasks to support the Customer Service system.
- Coordinate with Customer Service and IT teams to ensure necessary hardware and access for CS resources.
- Support of SPS projects as required.
- Medical and Prescription Drug Plans
- Dental Plan
- Vision Plan
- Health Savings Account (for High-Deductible Health Plans)
- Flexible Spending Accounts (Health, Limited Purpose, Dependent Care, Commuter Parking and Commuter Transit)
- Supplemental Life Insurance
- Short Term Disability (coverage varies by state)
- Long Term Disability
- Critical Illness, Hospital coverage, Accident Insurance
- MetLife Legal, MetLife ID Fraud, and MetLife Pet Insurance
- 401(k)
Working together, Abbott and Talent Solutions partner to deliver top talent for contingent roles at Abbott, building better and healthier lives. Abbott believes all employees are essential to creating life-changing breakthroughs, performing key duties to create life-changing breakthroughs.
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