Business Analyst (Remote)

At Claritev, we pride ourselves on being a dynamic team of innovative professionals. Our purpose is simple - we strive to bend the cost curve in healthcare for all. Our dedication to service excellence extends to all our stakeholders - internal and external - driving us to consistently exceed expectations. We are intentionally bold, we foster innovation, we nurture accountability, we champion diversity, and empower each other to illuminate our collective potential.

Be part of our amazing transformational journey as we optimize the opportunity towards becoming a leading technology, data, and innovation voice in healthcare. Onward and Upward!!!

JOB SUMMARY: The incumbent works with members of the Claritev business units to elicit, organize and document business requirements to ensure that the project team can develop solutions that meet the customer's real needs; minimize requirement defects up front, establish and maintain agreement between the customer and project team on requirements for the project deliverables.

Job Roles And Responsibilities

• Conduct meetings with business stakeholders to actively solicit, analyze and negotiate customer requirements in order to ensure the project team can develop solutions that meet the customer's real needs; minimize requirement defects up front, establish and maintain agreement between the customer and project team on requirements for the project deliverables.
• Manage multiple priorities, customer expectations and relationships with all stakeholders including IST staff and business staff. Manage relationships with customers, project managers, and any/all levels of management.
• Solicit input from developers and other IST technical staff to determine project scope and provide estimate of level of effort (person days required to complete project).
• Work with project team to develop cost effective, customer focused solutions.
• Conduct walkthroughs with applications development staff as handoff from analysis to development in life cycle.
• Work with applications development staff during the technical design, programming and unit-testing and implementation stages.
• Coordinate changes to functional specifications that occur during development and updates functional specifications as required.
• Work independently on small, medium and large-sized projects with low to medium complexity.
• Support customer in training efforts for end users and staff members.
• Collaborate, coordinate, and communicate across disciplines and departments.
• Ensure compliance with HIPAA regulations and requirements.
• Demonstrate commitment to the Company's core values.
• The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
  
  

Please note due to the exposure of PHI sensitive data -- this role is considered to be a High Risk Role.

Compensation

The salary range for this position is $105-110K. Specific offers take into account a candidate's education, experience and skills, as well as the candidate's work location and internal equity. This position is also eligible for health insurance, 401k and bonus opportunity.

,

JOB REQUIREMENTS (Education, Experience, And Training)

• Minimum Bachelor's Degree in AI, Computer Science, Healthcare Informatics, or a related field, or 4 equivalent years of related experience
• Minimum 2 years experience in business analysis or system design for AI-driven analytics, automation, healthcare data solutions, or software development initiatives in analyst role (preferably within a Scrum Agile team).
• Experience in Agile methodologies (Scrum, Kanban) and requirements gathering (e.g. BDD, user stories) and backlog refinement.
• Familiarity with Agile knowledge management tools such as JIRA and Confluence preferred
• Knowledge of business process modelling tools such as Visio, Lucidcharts, Draw.io preferred
• International Institute of Business Analysis (IIBA) certifications, AAC, CBAP or CCBA preferred
• Business Analysis certifications (CBAP, PMI-PBA) or AI/ML-related certifications are preferred.
• Experience with data visualization tools (SQL, Tableau) to analyze AI driven insights is a plus.
• Strong understanding of healthcare workflows including claims processing. Experience working with healthcare data sources.
• Excellent verbal and written communication skills with technical and non-technical stakeholders
• Analytic, organization, interpersonal, prioritization, multi-tasking, initiating, communication, planning and technical skills
• Ability to use software and peripherals related to performance of job responsibilities
• Ability to facilitate teams and client relationships to satisfy needs and identify improvements
• Ability to develop strong relationships with all levels of management
• Ability to demonstrate commitment to excellent customer service and follow through
• Ability to manage multiple simultaneous initiatives including continuous evaluation and re-ordering of priorities for self and staff as business needs dictate
• Ability to effectively present information and respond to questions from internal and external customers
• Ability to be flexible and creative in problem solving and identifying process improvements
• Ability to anticipate business needs and think with a business owner mind-set
• Ability to recognize and apply business analysis and system analysis best practices to fit a variety of situations
• Strong problem-solving skills, ability to prioritize tasks, and work in a fast-paced, cross-functional team.
  
  

As an Equal Opportunity Employer, the Company will provide equal consideration to all employees and job candidates without regard to sex, age, race, marital status, sexual orientation, religion, national origin, citizenship status, physical or mental disability, political affiliation, service in the Armed Forces of the United States, or any other characteristic protected by federal, state, or local law.

Benefits

We realize that our employees are instrumental to our success, and we reward them accordingly with very competitive compensation and benefits packages, an incentive bonus program, as well as recognition and awards programs. Our work environment is friendly and supportive, and we offer flexible schedules whenever possible, as well as a wide range of live and web-based professional development and educational programs to prepare you for advancement opportunities.

Your Benefits Will Include

• Medical, dental and vision coverage with low deductible & copay
• Life insurance
• Short and long-term disability
• Paid Parental Leave
• 401(k) + match
• Employee Stock Purchase Plan
• Generous Paid Time Off - accrued based on years of service
• WA Candidates: the accrual rate is 4.61 hours every other week for the first two years of tenure before increasing with additional years of service
• 10 paid company holidays
• Tuition reimbursement
• Flexible Spending Account
• Employee Assistance Program
• Sick time benefits - for eligible employees, one hour of sick time for every 30 hours worked, up to a maximum accrual of 40 hours per calendar year, unless the laws of the state in which the employee is located provide for more generous sick time benefits
  

EEO STATEMENT

Claritev is an Equal Opportunity Employer and complies with all applicable laws and regulations. Qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability or protected veteran status. If you would like more information on your EEO rights under the law, please click here.

APPLICATION DEADLINE

We will generally accept applications for at least 15 calendar days from the posting date or as long as the job remains posted.