Business Analyst Intern (Revenue Cycle)

DCH Health System is seeking a motivated intern who is ready to apply knowledge of business practices and processes in a fast-paced, real-world environment. The intern will assist in writing reports, conducting research, analyzing data, and making recommendations to improve effectiveness and efficiency. This will be a valuable experience for any student pursuing a career in business administration, healthcare or information systems related major.

• Writes reports and analyze data outcomes.
• Assists in identifying process improvements and providing recommendations to meet goals.
• Performs research associated with payer changes and assist in updating the authorization referral management records.
• Helps maintain the medical necessity part of the Electronic Health Record (EHR).
• Assist in resolving business issues related to the Electronic Health Record (EHR).
• Estimates costs and benefits of using outsource agencies.
• Helps build and maintain training documents.
• Processes account checks on patients.
• Assists in basic registration functions.
• Performs additional projects upon request.
  
  
  

DCH Standards

• Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
• Performs compliance requirements as outlined in the Employee Handbook
• Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self.
• Performs essential job functions in a manner that ensures the safety of patients, visitors and employees.
• Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees.
• Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees.
• Requires use of electronic mail, time and attendance software, learning management software and intranet.
• Must adhere to all DCH Health System policies and procedures.
• All other duties as assigned.
• Writes reports and analyze data outcomes.
• Assists in identifying process improvements and providing recommendations to meet goals.
• Performs research associated with payer changes and assist in updating the authorization referral management records.
• Helps maintain the medical necessity part of the Electronic Health Record (EHR).
• Assist in resolving business issues related to the Electronic Health Record (EHR).
• Estimates costs and benefits of using outsource agencies.
• Helps build and maintain training documents.
• Processes account checks on patients.
• Assists in basic registration functions.
• Performs additional projects upon request.
  
  
  

WORKING CONDITIONS

WORK CONTEXT

Communication through talking, expressing and exchanging ideas by means of the spoken word. Hearing; perceiving the nature of sounds by the ear in order to communicate. Seeing; use of vision to determine characteristics of objects, depth perception, color vision with the ability to distinguish color, coding on ledgers, near/far activity 100% daily.

Ability to figure complex computations and communicate these figures to the public.

Mental capability to maintain patient confidentiality 100% of the time.

PHYSICAL FACTORS

• Working indoors in a cubical area, sitting 80% of the time, standing 5%, kneeling 2.5%, squatting/crouching 2.5%, stooping 5%, and walking 5%. Activities include lifting of 35 lbs. maximum which would be a two (2) man lift, frequent lifting and/or carrying 20 lbs. occasionally. Ability to push or pull over carpet floors, concrete ramps and on varied surfaces, a four-wheel cart with 50 lbs. of paperwork.
• Filing ledgers or finding ledgers requires reaching, pushing, pulling, extending the hands and arms in any direction. Stooping and bending the body forward by bending the spine at the waist. To reach lower areas requires kneeling by bending the legs at the knee of crouching by bending the body downward and/or forward by bending the legs and spine. This is 50% of daily work.
• Organizing charts requires handling of papers by holding, grasping and turning, with picking up and pinching as finger movements. This is a repetitious procedure that is constantly being done.
• Must be able to perform the duties with or without reasonable accommodation.
• Hearing and vision must be normal or corrected to within normal range.
• Position is hybrid and allows for remote work capabilities.
  
  
  

Other Job Factors

Job requires orientation to detail, accountability and ability to interact with customers when the communication may be discourteous or unpleasant.