Bilingual Program Assistant

Join our team as a Program Assistant, where your exceptional organizational, analytical, and communication skills will play a key role in efficiently managing the administrative office and contributing to the success of our program.

As the Program Assistant you will have the opportunity to develop skills in office management, facilities and site safety, phone triage and reception, as well as supporting program leaders with scheduling, data analysis and other vital communication. The Program Assistant is a central figure in ensuring our clients get the best care possible.

About The Clinics

The three outpatient clinics provide services to youth, ages 0-20, and their families focused on strengthening self-regulation, communication and connection through various treatment modalities. Services provided in the clinic include individual, family and group therapy, case management services, medication management services, psychological testing, equine mental health therapy, Therapeutic Behavioral Services and rehabilitation services. Our team engages in a family-systems, strength-based and collaborative approach to treatment, supporting youth/families in addressing the concerns that matter to them most. Our team is provided with robust training and staff have expertise in working with those impacted by trauma, adoption, lack of permanency and high acuity behaviors.

About Seneca

Seneca Family of Agencies is committed to providing traditionally marginalized communities a network of outstanding mental health, community based, and educational services. We are committed to building a diverse staff and strongly encourages people of color to apply. Our programs are deeply engaged in conversations and trainings on Diversity, Equity, and Inclusion in order to bring equity and justice to the youth and families we serve.

Responsibilities

• Answer department phones. Screen and direct telephone calls.
• Greet and interact with clients, families and other visitors.
• Maintain the safety, organization and professional appearance of the front office and general areas.
• Maintain office equipment and coordinate various office services.
• Order and organize program supplies.
• Ensure smooth logistics for onsite meetings/trainings and visitors including conference room reservations, meal planning and logistics, both in preparation and execution.
• Maintain well-organized and accessible electronic and paper forms and files.
• Process all mail, correspondence and information to and from the program’s office, including correspondence to and from the Program Director/Manager of Operations.
• Manage program petty cash reimbursement and Program Director credit card expense report.
• Complete required program reports and scheduling.
• Generate reports and synthesize data pertaining to program performance, demographics, and measurable outcomes.
  

Qualifications

Required:

• Education/experience requirements:
• Bachelor's degree OR
• Associate degree or equivalent + 1 year of applicable work experience OR
• High school diploma/GED + 2 years of applicable work experience.
• Applicable work experience includes any paid or unpaid experience in an administrative capacity requiring customer service, data entry, ability to prioritize multiple projects within strict deadlines, and coordination with multiple departments
• Bilingual in Spanish/English
• At least 21 years of age.
• TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements.
• Valid driver's license, clean driving record, and insurability through Seneca Family of Agencies’ insurance policy.
  

Preferred

• Previous experience in comparable position is preferred.
• Proficiency with Microsoft Office suite, Zoom, and a variety of technology platforms.
  
  

Skills Of An Ideal Candidate

• Excellent organizational, writing, and oral communication skills.
• Ability to structure and perform routine tasks.
• Ability to work as a team member.
• Capacity to engage and develop rapport with youth, families, and community partners from a wide variety of racial, ethnic, and socioeconomic backgrounds.
  
  

Schedule

• Full-Time
• Monday-Friday
  

Benefits

• Starting at $23.34 - $25.84 per hour, commensurate with experience
• Salary increases each year
• 5 weeks of Paid Time off and 11 Paid Holidays
• Comprehensive benefits package:
• Medical, dental, vision, chiropractic, acupuncture, fertility coverage
• Long-term disability, family leave, and life insurance
• 50% paid premiums for dependents
• 403b Retirement Plan
• Employer-paid Employee Assistance Plan
• Seneca is a Public Service Loan Forgiveness certified employer
• Scholarship opportunities, ongoing training, and professional development opportunities
• Promotional opportunities across the agency in California and Washington