Bilingual Intake Counselor (Creole)- Career Services
EAC Network
Date: 1 week ago
City: Hempstead, NY
Contract type: Full time
Job Details
Job Location
50 Clinton Street Suite 400, Hempstead, NY, 11550 - Hempstead, NY
Position Type
Full Time
Education Level
High School Diploma or Educational Equiv
Salary Range
$26.10 - $26.10 Hourly
Travel Percentage
None
Job Category
Admin - Clerical
Join Our Team as a Bilingual Intake Counselor (Creole)!
Are you passionate about the vocational field and making a real difference in their lives? EAC Network, a leading not-for-profit social service agency dedicated to helping over 79,000 people through 100 impactful programs across Long Island and NYC, is looking for a dedicated full time Bilingual Intake Counselor (Creole) to join the Career Services Program.
Salary: $26.10/ hour
Schedule: 9AM-4:45PM, Monday- Friday
Location: Hempstead, NY
Reports to: Supervisor
What Drives The Core Purpose Of This Job
The Bilingual Intake Counselor assists the Career Counselors in administrative and clerical duties.
What Are The Key Responsibilities
Manage paperwork and keep record of customers personal documents
Ensure that all registration forms are properly signed and filed
Appropriately handle customers personally identifiable information
Answers inquiry calls and emails from prospective customers
Perform data entry and related clerical work
Attend staff webinars, workshops, and training
Refer customers to partner agencies based on their individual needs
What key knowledge, skills, and abilities are required to excel in this role:
High school diploma or educational equivalent required.
Bi-lingual (English/Creole) required.
Minimum of two years of relevant work experience required; experience using the One-Stop Operating System (OSOS) preferred.
Must have access to automobile and possess valid Driver's License.
Excellent communication, organizational and interpersonal skills.
Must be proficient in computer applications or other automated systems such as spreadsheets, Microsoft Office applications, calendar, email and/or database software necessary to perform work assignments.
What We Offer
Comprehensive Benefits Package: Medical, Dental, and Vision Insurance, 401K with a 3% match after anniversary, 30 days Paid Time Off in your first year, and 14 Paid holidays.
Additional Perks: Short-term and long-term disability coverage, flexible spending accounts, wellness benefits, PlumBenefits, Verizon wireless discounts.
At EAC Network, you will find more than just a job you will find a supportive work environment committed to your well-being and growth. We champion equity, justice, and belonging, fostering a workplace where every voice is valued and empowered. We offer many roles with flexible and hybrid schedules to help you maintain a healthy work-life balance, and our generous PTO policy and Summer Fridays ensure you have time to recharge. Our commitment to wellness also earned us the 2023 Silver Healthy Workforce Designation from Cigna. Additionally, EAC employees may be eligible for the Public Service Loan Forgiveness program. At EAC Network, you are part of a team making a difference in our communities across Long Island and New York City, every day.
Job Location
50 Clinton Street Suite 400, Hempstead, NY, 11550 - Hempstead, NY
Position Type
Full Time
Education Level
High School Diploma or Educational Equiv
Salary Range
$26.10 - $26.10 Hourly
Travel Percentage
None
Job Category
Admin - Clerical
Join Our Team as a Bilingual Intake Counselor (Creole)!
Are you passionate about the vocational field and making a real difference in their lives? EAC Network, a leading not-for-profit social service agency dedicated to helping over 79,000 people through 100 impactful programs across Long Island and NYC, is looking for a dedicated full time Bilingual Intake Counselor (Creole) to join the Career Services Program.
Salary: $26.10/ hour
Schedule: 9AM-4:45PM, Monday- Friday
Location: Hempstead, NY
Reports to: Supervisor
What Drives The Core Purpose Of This Job
The Bilingual Intake Counselor assists the Career Counselors in administrative and clerical duties.
What Are The Key Responsibilities
Manage paperwork and keep record of customers personal documents
Ensure that all registration forms are properly signed and filed
Appropriately handle customers personally identifiable information
Answers inquiry calls and emails from prospective customers
Perform data entry and related clerical work
Attend staff webinars, workshops, and training
Refer customers to partner agencies based on their individual needs
What key knowledge, skills, and abilities are required to excel in this role:
High school diploma or educational equivalent required.
Bi-lingual (English/Creole) required.
Minimum of two years of relevant work experience required; experience using the One-Stop Operating System (OSOS) preferred.
Must have access to automobile and possess valid Driver's License.
Excellent communication, organizational and interpersonal skills.
Must be proficient in computer applications or other automated systems such as spreadsheets, Microsoft Office applications, calendar, email and/or database software necessary to perform work assignments.
What We Offer
Comprehensive Benefits Package: Medical, Dental, and Vision Insurance, 401K with a 3% match after anniversary, 30 days Paid Time Off in your first year, and 14 Paid holidays.
Additional Perks: Short-term and long-term disability coverage, flexible spending accounts, wellness benefits, PlumBenefits, Verizon wireless discounts.
At EAC Network, you will find more than just a job you will find a supportive work environment committed to your well-being and growth. We champion equity, justice, and belonging, fostering a workplace where every voice is valued and empowered. We offer many roles with flexible and hybrid schedules to help you maintain a healthy work-life balance, and our generous PTO policy and Summer Fridays ensure you have time to recharge. Our commitment to wellness also earned us the 2023 Silver Healthy Workforce Designation from Cigna. Additionally, EAC employees may be eligible for the Public Service Loan Forgiveness program. At EAC Network, you are part of a team making a difference in our communities across Long Island and New York City, every day.
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