Banking Administrative Assistant
Amerant Bank
Date: 6 hours ago
City: Plantation, FL
Contract type: Full time
This position serves as the first point of contact for clients, visitors, and team members, representing Amerant Bank with professionalism and courtesy. This role is crucial in creating a welcoming and secure environment while supporting daily administrative operations that contribute to the office's overall efficiency.
Duties And Responsibilities Include
Duties And Responsibilities Include
- Greet clients, visitors, and employees with professionalism and courtesy.
- Answer and direct incoming calls using a multi-line phone system or Teams.
- Manage appointment scheduling and visitor logs.
- Maintain the reception area’s and conference rooms' cleanliness and organization.
- Handle incoming and outgoing mail and deliveries.
- Assist with administrative tasks such as data entry, filing, and document preparation.
- Coordinate with internal departments to support client services and operations.
- Uphold confidentiality and security protocols in handling sensitive information.
- Order and manage office supplies and inventory.
- Monitor access to the facility and ensure compliance with visitor policies.
- Provide support to executive(s), teams, departments, Board Members, and guests as needed.
- Handle printing, faxing, mail/overnight packages, copying, filing, and email/messages.
- Manage and expedite tasks, channel phone calls, and requests appropriately.
- Assist with events, including meetings and special functions.
- Support the Senior Executive Administrative Assistant and Executive Assistant and Office Administrators with various tasks, as needed.
- Distribute correspondence, prioritize tasks, and ensure project follow-through.
- Assist with daily operations, supply management, workspace organization, and service coordination.
- Complete compliance training related to BSA, USA Patriot Act, OFAC, AML, and internal risk policies.
- Other duties as required.
- High school diploma or GED required.
- 1–2 years of experience in a receptionist or administrative role, preferably in a financial or professional services environment.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams).
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