AUTOMOBILE DEALERSHIP SALES MANAGER

Full-time

The Sales Manager is responsible for overseeing and directing all aspects of the automotive sales department. This role involves leading a team of sales representatives to achieve maximum profitability and customer satisfaction.

Responsibilities:

Sales Team Management:

• Recruit, hire, train, and develop a high-performing sales team.
• Motivate and inspire the team to achieve sales targets and exceed customer expectations.
• Provide ongoing coaching, mentoring, and performance feedback.
  
  
  

Sales Process Oversight:

• Ensure adherence to the dealership's sales process and best practices.
• Monitor and analyze sales performance data to identify areas for improvement.
• Implement strategies to enhance sales effectiveness and efficiency.
  
  
  

Customer Satisfaction:

• Foster a customer-centric, hospitality-based culture within the sales department.
• Resolve customer complaints and issues promptly and professionally.
• Ensure that customers have a positive and memorable experience throughout the sales process.
  
  
  

Inventory Management:

• Collaborate with the purchasing department to maintain adequate inventory levels.
• Manage vehicle turn rates and minimize stock obsolescence.
  
  
  

Financial Performance:

• Monitor and analyze the department's financial performance.
• Develop and implement strategies to increase profitability.
• Manage expenses within budget.
  
  
  

Market Analysis:

• Stay informed about market trends, competitor activities, and customer preferences.
• Conduct market research to identify new opportunities and adjust sales strategies accordingly.
  
  
  

Compliance:

• Ensure compliance with all applicable laws, regulations, and dealership policies.
• Maintain accurate records and documentation.
  
  
  

Qualifications:

• Demonstrates a high "HQ" (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
• 3+ years of experience as an Automotive Sales Manager or 5+ years in an F&I or Floor Manager role.
• Strong leadership and interpersonal skills.
• Excellent communication and negotiation abilities.
• Proven track record of achieving sales targets and exceeding customer expectations.
• Strong knowledge of the automotive industry and sales processes.
• Ability to work under pressure and manage multiple tasks simultaneously.
  
  
  

WE PROVIDE:

• Excellent Pay Plan
• Unlimited Earnings Potential
• Vacation Time
• 401K, Medical, Dental, Vision & Life Insurance