Associate Systems & Network Administrator

At JDH and each of our subsidiaries, we know that agriculture is about more than moving commodities—it’s about connecting people and building relationships that matter. Founded in 1886 and proudly family-owned for five generations, our deep roots in the industry enable us to manage grains, co-products, animal feed, and feed ingredients effectively. With an extensive transportation network, we connect supply and demand across the U.S., Canada, Mexico, and Asia. We are committed to delivering reliability, value, and innovation, while providing a supportive and safe workplace where our team can thrive and grow.

Job Summary:

The role of the successful Systems & Network Administrator is responsible for ensuring appropriate availability, security, performance and recovery operations for enterprise class multi-user computer environments. They will perform local area and system wide computer network activities that establish an organized and reliable working environment for the customer or end-user, the JDH employee. In doing so, the Associate Systems & Network Administrator will live by the JDH culture in providing those services in a timely and professional manner all while communicating his/her plans for execution and follow through.

Essential Duties and Responsibilities:

• Specifies, configures, installs, and maintains local area network hardware, software, and telecommunications services such as personal computers, system software, software applications, printers, servers, routers, bridges, switches, modems, cabling, and Internet service providers.
• Implements policies and procedures related to network hardware and software acquisition, use, support, security, and backup.
• Establishes and maintains network users, user environment, directories, and security.
• Trains users on software and equipment usage.
• Responds to the needs and questions of network users concerning their access to resources on the network and the operation of various software programs.
• Communicates standards for use, operations, and security of network, personal computers, and data.
• Communicates with other departments to report and resolve software, hardware, and operations problems.
• Negotiates contracts with and coordinates activities of hardware, software, telecommunications, support, and training vendors.
• Installs and tests software upgrades.
• Implement script and batch files to optimize the efficiency of systems.
• Collects and analyzes network and memory utilization.
• Develops and implements disaster recovery procedures.
• Drive a culture of safety, accountability, opportunistic curiosity and contributes to creating an environment where people want to work.
• Other duties as assigned.

Requirements

• Associate or bachelor’s degree in Computer Science, Information Technology, or related field required; or six months to one-year related experience and/or training; or equivalent combination of education and experience.
• Strong knowledge of network protocols, security, and troubleshooting techniques.
• Excellent problem solving and communication skills.
• Ability to work on-call support if necessary.

Physical Demands:

• Frequent sitting, use of computer, communication via telephone
• Ability to navigate an office environment.
• Regular and predictable attendance in office or site location.
• Job may require occasional travel within the United States.