Associate Superintendent of Student Support Services

General Definition of Work

The Associate Superintendent for Student Support Services, under minimal supervision, performs senior-level work with extensive decision-making discretion providing strategic leadership in the designing, planning, implementation, and continuous improvement of districtwide systems and services including Athletics, Student Discipline & Behavior Support, Title IX, Career and Technical Education (CTE), Alternative School, pre-school and Student Wellness. The Associate Superintendent works in close collaboration with the Deputy Superintendent and executive leadership to support policy development, strategic planning, budgeting, and data-driven decision-making that advance district performance, graduation results, and student success. Employee performs advanced supervisory work to carry out Board of Education policies and procedures across a wide range of student-centered programs under the direction of the Deputy Superintendent's

Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Salary/Status

Pay Grade 14/Full-time, 12 months

Reports To

Deputy Superintendent

Place of Work

The normal place of work is on the premises used by Charlotte-Mecklenburg Schools. Charlotte- Mecklenburg Schools reserves the right to require you to work at such other place(s) as it may reasonably require from time to time.

Essential Functions

• Adhere to all state, federal, and local laws, policies, and procedures
• Lead, manage, supervise, and evaluate assigned staff/programs
• Oversee and ensure strategic alignment across all assigned departments, programs, and initiatives, driving consistency with organizational goals and priorities
• Develop and implement proactive discipline frameworks that support safe learning environments, reduce exclusionary practices, and increase student engagement and graduation rates
• Ensure that student wellness and mental health supports are integrated across schools to address barriers to learning, promote resilience, and improve academic and postsecondary outcomes
• Remain abreast of and interpret laws, regulations, statutes, rules, and policies affecting areas of responsibility
• Investigate, analyze, and formulate methods for handling special projects/reports
• Manage and monitor departmental budget
• Provide strategic leadership in the design, planning and implementation, and evaluation of goals, short and long-range plans, and programs in assigned area
• Manage the resources within areas of responsibility and advise on the management of district-wide resources
• Monitor accountability standards related to state and federal guidelines
• Oversee the allocation of resources to support schools and students
• Attend Board of Education meetings and other regular and special meetings as required
• Represent the Superintendent on teams for large-scale projects and district-wide initiatives with major employee and community impacts as required
• Monitor and facilitate program mandates established by the Federal government, the NC State Department of Public Instruction, the Board of Education, and the Superintendent
• Provide leadership in the analysis of data regarding the effectiveness of Student Services
• Facilitate staff meetings and attend other related meetings as needed/required
• Complete local, state, or federal surveys and reports accurately and promptly
• Participate in professional development workshops and leadership training
• Create an inclusive environment with positive communication/public relations
• Perform related work as assigned or required

Knowledge, Skills, Abilities

• Comprehensive in-depth knowledge and understanding of the principles, practices, and procedures of public school system policies
• Comprehensive knowledge of federal, state, and local regulatory requirements applicable to public school system programs
• Comprehensive knowledge in the delivery of training including use of technology and best practices related to the development and delivery of training
• Thorough knowledge of county and school board policies, procedures, and standards regarding student services
• Knowledge of curriculum and instructional programs, policies, procedures, practices, and system-wide goals related to CMS Strategic Plans
• Knowledge of the development of key processes for the purpose of increasing operational efficiencies and assuring high-level customer service
• Knowledge of public speaking techniques
• Ability to maintain professional and emotional control under stress
• Ability to reflect appropriate response to situations, while maintaining a professional and personal demeanor
• Ability to learn and use specialized tools, equipment or software related to business needs
• Ability to develop and monitor a budget
• Ability to direct and evaluate the work of others
• Ability to implement local, state, and federal rules, guidelines, and procedures into daily business operations
• Ability to communicate effectively
• Ability to reason, make judgments, and maintain effective working relationships
• Ability to employ positive communication skills in all settings/mediums
• Ability to problem-solve utilizing sound judgment
• Ability to maintain confidentiality regarding school system business
• Ability to develop related charts, graphs, reports, and records pertaining to school planning and strategy
• Ability to take initiative, work independently, and exercise sound judgement
• Ability to conceptualize, initiate, monitor, and evaluate new and/or current programs
• Demonstrated ability to perform detailed work, planning, risk assessments, and associated risk mitigation actions
• Demonstrated ability to work effectively in a deadline-driven, rapidly changing team environment

Education and Experience

• Master's degree in School Administration or related area required
• Doctorate in Educational Leadership preferred
• NC Certification (Principal or Superintendent) required
• Minimum of five (5) years' experience as building or district administrator required
• Equivalent combination of experience and education

Special Requirements

• Possess and maintain a NC Driver's License or ability to provide own transportation
• Travel to school district buildings and professional meetings