Agile Coach (JR226256)

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Overview

We are seeking an Agile Coach. This is a new title for our organization.

The Agile Coach is a senior-level facilitator and mentor responsible for guiding individuals, teams, and leaders across the Montefiore IT organization in adopting and continuously improving Agile practices. This role will be central to building a culture of agility and will require a blend of exceptional coaching skills, a deep knowledge of Agile principles, and technical expertise.

The Agile Coach works closely with Scrum Masters, Product Owners, Managers, Development team members, and senior leadership to implement Agile mindsets, promote cross-functional collaboration, and foster high-performing teams. As part of the Agile Center of Excellence within the IT department, the coach will also support our broader transformation efforts to transition to more Agile ways of working.

Responsibilities

Team & Organizational Coaching

• Provide ongoing coaching to Agile teams and individuals to promote Agile principles, practices, and a culture of continuous improvement.
• Demonstrate leading practices for facilitating Agile ceremonies such as planning, reviews, and retrospectives, and support organization and mobilization of Agile teams.
• Guide teams in using meaningful Agile metrics (e.g., flow efficiency, Cycle Time, velocity, Backlog team health, Predictability) to support continuous improvement.
  
  

Capability Building

• Lead and deliver training workshops and coaching programs for teams, leaders, and stakeholder groups across domains.
• Mentor Scrum Masters and Managers/Owners to grow internal coaching capacity and support team maturity.
• Provide Performance Management for Scrum Master trainees to support growth and development.
  
  

Collaboration & Alignment

• Partner with IT and business leadership to align Agile execution with strategic goals and delivery outcomes.
• Work with teams to improve collaboration, dependency management, and program-level coordination across functions.
• Help teams and leadership shift from project-centric to product- and value-driven thinking.
  
  

Community & Culture

• Build and sustain Agile Communities of Practice to promote knowledge sharing, role development, and culture change.
• Encourage an Agile Culture and a mindset of experimentation and continuous learning.
  
  

Requirements

Target Skills

• Agile principles and delivery practices (Scrum, Kanban, Lean)
• Recent high-level experience in Jira/Confluence Cloud.
• Team and leadership coaching
• People leadership in an Agile environment
• Facilitation of Agile ceremonies and workshops
• Change management and transformation leadership
• Stakeholder engagement and collaboration
• Agile performance metrics and team health tracking information radiator experience.
• Conflict resolution and team dynamics
• Product and value-driven delivery mindset
• Continuous improvement and learning culture
• Communication and influence across levels
  
  

Minimum Qualifications Include

• Bachelor’s degree in information technology, business, or related field, or equivalent experience
• 7 years of Agile experience, including 5 years in a coaching or enterprise Agile transformation role
• Strong facilitation and mentoring skills with demonstrated success coaching teams, leaders, and Agile roles
• Familiarity with multiple delivery models (Agile, Lean, Kanban, traditional) and how to navigate hybrid environments
• Strong communication and influence skills across technical and non-technical audiences
• Exposure to enterprise-scale Agile transformation initiatives
  
  

Preferred Qualifications

• Experience in a healthcare or highly regulated industry
• Coaching teams that have worked in an Epic environment.
• Agile-related certifications are a plus but not required
• Knowledge of clinical or operational domains within healthcare is a bonus