Adventure Program Manager

Summary

The Adventure Program Manager provides leadership, administration, and management of the staff, courses and programs for NorthStar Adventure. This individual is current with experiential/adventure education trends and promotes the best use and development of facilities with safety being the priority.

Essential Duties And Responsibilities

• Provide strategic leadership for the Adventure team by developing and executing team objectives and initiatives that align with broader organizational goals.
• Oversee all aspects of Adventure program operations, including staff leadership, program delivery, and alignment to quality and safety standards across all sites and events.
• Attract, hire, and develop high-performing staff through clear expectations, ongoing coaching, and professional development that supports growth and retention.
• Ensure safety remains the top priority across all Adventure programs and courses by effectively communicating, modeling, and maintaining high standards for training, equipment, and continuous improvement.
• Cultivate and maintain strong relationships with partner organizations and community stakeholders to support program delivery, expansion, and engagement.
• Manage administrative functions including data collection and analysis, budgeting, planning for equipment lifecycle and obsolescence, and the acquisition, tracking, and cataloging of resources to ensure efficient and effective program operations.
  
  

Knowledge, Skills And Abilities

• Proven experience managing multi-team adventure or youth programs, demonstrating effective coordination of staff, resources, and program logistics.
• Excellent organizational and time management skills, with the ability to anticipate needs and prioritize tasks to meet deadlines in a dynamic environment.
• Strong relationship-building skills with the ability to communicate effectively and maintain composure in sensitive or high-pressure situations.
• Demonstrated problem-solving skills, including proactive identification and resolution of challenges impacting program success.
• Successful experience leading family engagement initiatives, fostering meaningful connections and community involvement.
• Minimum of five years of experience in education, program administration, or a related field preferred.
• Proficiency with Microsoft Office Suite and familiarity with relevant data management or program tracking platforms.
  
  

Physical and Environmental Conditions

The Adventure Manager position requires work across both office settings and dynamic outdoor adventure environments such as the rock wall, high ropes course, and cycling programs. Hours may vary depending upon time of year. Occasional light lifting (up to 50 lbs.) may be needed.

The above statements are intended to describe the general nature of work being by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for personnel so classified. This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.

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