Administrative Assistant and Receptionist

Job Title: Administrative Assistant and Receptionist

Location: Bellingham, WA, On site

Job Type: Full-Time, Hourly, Non-Exempt

SUMMARY: Team member will perform a variety of clerical and administrative tasks to support operations. Role is client-facing and requires excellent communication and organization skills to ensure a positive experience for visitors and callers.

CORE DUTIES

Front Office Reception

·       Answer and direct phone calls using a Teams phone system.

·       Greet clients and visitors warmly and professionally.

·       Provide exceptional customer service to clients, addressing inquiries and resolving issues promptly.

·       Schedule appointments and maintain the office calendar.

·       Handle incoming and outgoing mail and packages with daily trips to post office.

·       Maintain a tidy and welcoming reception area.

·       Maintain and order office and kitchen supplies for Whatcom location.

Administrative Support

·       Prepare correspondence, reports, and other documents.

·       Assist with preparation and assembly of tax returns (seasonal).

·       Manage client files and maintain the client information database.

·       Coordinate the receipt and delivery of client documents.

·       Assist with new client onboarding.

·       Generate and analyze reports to provide insights and support decisions.

SKILLS AND QUALIFICATIONS

·       Professional demeanor and appearance.

·       Strong customer service and interpersonal skills.

·       Excellent organizational and multitasking abilities.

·       Proficient in Microsoft Office Suite (Word, Excel, Outlook) and Adobe Acrobat.

·       Ability to work independently and as part of a team.

·       Strong attention to detail and accuracy.

·       Dependable and reliable.

PREFERRED QUALIFICATIONS

·       Previous experience in a similar role, preferably in a CPA firm.

·       Familiarity with tax and accounting terminology.

About VSH

VSH is a growing full-service accounting and advisory firm with locations in Bellingham and Burlington. We offer a suite of services beyond traditional tax compliance and planning. Our team of professionals specializes in providing strategic advisory support, international and cross-border services, transition planning, outsourced accounting, and more, to local, regional, and international clients.

We put our people first. At VSH, our firm IS our team. Rich, specialized, and fulfilling careers begin with and are continuously fueled by a strong staff development program. We support skill building and career advancement every day through personal mentor relationships, career coaching, and forward-focused, personalized development plans for all.

Our core values prioritize the well-being of our employees, adaptability to change, pursuit of excellence, putting people first, and fostering collaboration with team members. At VSH, we take immense pride in providing unwavering support for our team's personal and professional growth. Join us to experience a career of empowerment and success.

Benefits: 

· Health, Vision, & Dental Insurance with HSA option

· HRA

· FSA

· Up to 4% matching SIMPLE IRA contribution

· 9 paid holidays

· 3 weeks PTO/4 weeks PTO after 1 year

· Long-term disability

More info on becoming a part of the VSH team.

EQUAL OPPORTUNITY EMPLOYER

VSH is an Equal Employment Opportunity (“EEO”) Employer. VSH does not discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws.