Administrative Assistant

Company Overview

Waste Resource Management is an environmental services company based in Houston, TX, with rapidly growing operations in TX, CO, FL, and NV.

WRM is known for having a commitment to innovation and sustainability. The safety of employees, communities, and the environment are placed ahead of all other priorities. The company is committed to building a culture that is focused on customer service, continuous improvement, respect, safety, compliance, and honesty.

Position Summary

The Administrative Assistant, under the direction of the Market Manager, will be responsible for providing clerical support to our operation. This position will be responsible for compiling and maintaining records of business transactions and performing office activities.

Essential Job Functions

• Assists the Market Manager and leaders with delegated tasks.
• Greets and assists visitors.
• Answers phones, transfers calls, takes messages and routes callers to the correct department.
• Collects, gathers, organizes and scans documents to the appropriate department.
• Researches missing or incomplete manifests and responds appropriately.
• Responds to customer concerns and questions.
• Stamps third party manifests as they come in.
• Collects data from Driver’s Daily Route sheet and enters into mileage spreadsheet.
• Works on manifest for previous day (stamps, signs, dates, separates, scan and file, mail out manifest to City if required).
• Special projects and other duties as assigned.
  
  

Supervisory Responsibilities

N/A

Qualifications

CERTIFICATIONS:

• High School Diploma or equivalent; minimum of three-year related customer support experience and/or administrative experience is preferred.
• Intermediate knowledge of Word and Excel.
• Fluent in English and Spanish is preferred.
• Transportation/dispatch industry experience is a plus.
  
  

Qualifications

• Strong working knowledge of Microsoft Office software suites.
• Excellent interpersonal skills.
• Highly motivated and self-starter.
• Proficiency in troubleshooting and problem solving.
• Ability to work independently and in a team environment.
• Strong attention to detail.
  
  

Equal Employment

We are an equal opportunity employer; committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.

WRM complies with the ADA and considers reasonable accommodation measures that may be necessary for eligible applicants/Employees to perform essential functions.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

This is largely a sedentary role. This would require the ability to lift files, open filing cabinets and bend or stand as necessary.