Administrative and Medi-Cal Billing Coordinator

Benefits:

• 401(k) matching
• Bonus based on performance
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
  
  
  

Job description:

Following office workflow procedures to ensure maximum efficiency

Greeting customers and visitors to the office, ensuring guests are comfortable and are connected with the right office personnel

Answering phone calls, transferring callers as appropriate

Maintaining files and records with effective filing systems

Supporting with various administrative tasks (i.e. making copies, mailing out documents, sending emails, coordinating appointments, overseeing organization of the office space, etc)

Managing incoming and outgoing correspondence, including emails, faxes, mail and packages

Ordering repairs for office equipment and maintenance, connecting with and escorting vendors

Make plans for catering and attending meetings, conferences, and events

Perform data entry

Completing Quality Assurance visits with assistants and clients

Reach out to potential employees and support in interviewing applicants to make sure they are qualified enough for the job responsibilities they are applying for.

Submit comments and recommendations for new employees who need to be hired.

Train all new employees and complete one on one check in at least 1 week after starting.

Ensure all employees complete their mandatory trainings in a timely manner

Cover client shifts due to emergency call-outs from assistants

• Schedules staff and notify clients of changes
• Performs written assignments of duties on a client-specific basis
• Receives and reviews referrals of clients and follow-ups with them as needed
• Provides first level investigation of complaints and incidents
• Counsels staff on difficult cases and potentially dangerous situations
• Communicates with the case managers, the physician, and other providers on the care plan as necessary to ensure appropriate and effective care
• Maintains confidentiality in all aspects of job performance
• Adheres to, promotes and holds others accountable for agency core values, ethics, and mission
• Performs all job functions in compliance with all appropriate local, state, and federal laws, regulations, and professional standards
• Participates in an Administrative On-Call Rotation
• Steps in and assists with client care/shifts when needed
• Performs other related functions as required
• Understands and adheres to established Your Home Assistant policies and procedures.
• Maintains staff schedules.
• Enters scheduling data, creates schedules.
• Maintains call – in and retention report.
  
  
  

SUCCESSFUL CANDIDATES MUST HAVE:

• H.S. Diploma or GED. Associates Degree Preferred
• Computer skills including but not limited to MS Office, MS Excel and Scheduling program.
• Basic medical terminology.
• Interpersonal, organizational and communication skills.
• Ability to carry out directions, read and write.
• Maturity and ability to deal effectively with the demands of the job.
• Senior care experience (in-home care, preferred)
• Prior experience with scheduling preferred
• Advanced skills in personal care
• Valid, current driver's license
• Access to a reliable automobile
• A minimum of one year of experience as a Personal Care Provider preferred
• Proficiency in basic computer programs
  
  
  

Job Types: Full-time, Contract

Salary: $22-$26/hour

Benefits:

• Paid time off
• Professional development assistance
• Medical/Dental/Vision Benefits
  
  
  

Schedule:

• 8 hour shift
• Wednesday-Sunday
• On call
  
  
  

Supplemental pay types:

• Bonus pay
  
  
  

COVID-19 considerations:

Testing available on site. Masks and PPE Available for all team members.

Education:

• High school or equivalent (Required)
  
  
  

Experience:

• Customer service: 1 year (Preferred)
  
  
  

Work Location: One location

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
  
  
  

Schedule:

• 8 hour shift
• Partially Hybrid
• Day shift
• Wednesday-Sunday
• Weekends
  
  
  

Experience:

• Customer service: 1 year (Preferred)
  
  
  

Ability to Commute:

• Elk Grove, CA 95758 (Preferred)
  
  
  

Work Location: In person