Admin Assistant

Behavioral Health Network, Inc (BHN)


Date: 2 days ago
City: Fall River, MA
Contract type: Full time
General Summary

The Administrative Assistant provides support to the ABA Center-Based Program by overseeing the front desk, running various reports, monitoring schedules, data entry, managing projects, and insurance authorizations as needed.

ESSENTIAL JOB FUNCTIONS*

  • Greets and assists visitors as the first point of contact.
  • Answers and directs phone calls.
  • Schedules appointments and provides reminders for appointments.
  • Sorts and distributes daily and unit-specific mail.
  • Provides security and access control of the site.
  • Maintains confidentiality of sensitive
  • Runs regularly scheduled and ad-hoc reports as needed.
  • Maintains an organized file system for documents and
  • Accurately enters data into computer software systems as
  • Coordinates and organizes meetings as

Other Duties And Responsibilities

  • Completes assigned tasks in an organized, dependable, and efficient
  • Assists in troubleshooting and problem resolution regarding identified
  • Assists with projects.
  • Other administrative assignments as

COMPETENCIES

  • Professional Skills - Conveys and responds to oral and written information effectively; recognizes when to consult with a supervisor, co-worker, or other affected parties prior to making a decision; has regular and punctual attendance at work, appointments, and meetings; integrates feedback and constructive criticism into practice.
  • Technology Utilization - Proficient at using appropriate agency computer software and agency communication systems; understands the impact of technological changes on the organization and is open to technological change in the organization.
  • Teamwork – Demonstrates the ability to work collaboratively with teams of various sizes and with individuals from various backgrounds; maintains consistent contact with each team member; ensures that each family and team member has all the up-to-date information needed in to order to work with the youth and family.
  • Ongoing Learning – Willingness to consistently learn and apply new skills/knowledge/approaches into practice with the support of supervisory staff as needed; demonstrates flexibility with changes; ability to accept ongoing feedback and put into
  • Time Management and Organization – Ability to manage multiple tasks; prioritize task completion and scheduling; ability to effectively address urgent needs as they arise.
  • Quality Care - Strives to provide high quality services, actively seeks opportunities for continuous quality improvement in daily work, understands the balance between quality, cost and time and emphasizes the importance of quality.

Preparation, Knowledge, Skills & Abilities

  • High School Diploma or GED
  • Minimum of 1-2 years working in an administrative/clerical office setting required.
  • Basic knowledge of Excel, Word, and other Microsoft products (Publisher/Power Point).
  • Ability to be trained and develop proficiency in other software applications as the need
  • Excellent interpersonal
  • Exhibits proficiency in the use of all office equipment (copier, fax, PC, printers, scanners).
  • Excellent verbal and written communication
  • Ability to work in high demand and/or stressful environments from time to
  • Ability to multitask on time sensitive
  • Self-direction and ability to work
  • Demonstrates flexibility and cooperative attitude when requested to perform additional
  • Practices excellent customer service with BHN staff and people from other organizations and

SUPERVISORY RESPONSIBILITY

  • No

WORKING CONDITIONS/PHYSICAL DEMANDS

  • While performing the duties of this job standing, walking, and sitting are regularly The job frequently requires lifting and carrying up to 20 pounds. The job frequently requires reaching, handling, hearing, seeing, reading, math, and written and oral communication.
  • This job requires frequent use of computers, fax machines, copier, calculator, and
  • While performing the duties of this job the employee must be able to
  • This job requires the ability to deal with frequent interaction with peers, co-workers, and program staff. Dealing with interruptions and the ability to refocus on the work product are essential.

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