Account Representative I- Work

Location: Dearborn

Department: Sales

Reports to: Channel Account Manager

Job Classification: Remote

FLSA: Exempt

Job Band: Professional

Job Summary

The Account Representative I (AR I) is responsible for executing product and revenue plans for the assigned account portfolio, monitoring performance, and reporting on all key performance indicators. In addition, this person will lead the offense for long-term Strategic Partnership Planning with these accounts and have ownership for all aspects of the account relationship. These processes involve the development of strong, internal cross-functional partnerships, a deep knowledge in account planning, brand marketing, channel management, and retail analytics.

The AR I will be responsible for delivering against growth objectives by exploring avenues to expand the business through deeper and/or broader strategic partnership with the account. Having a strong understanding of the dynamics and competitive intelligence within the channel. The ability to utilize market insights, channel information, and financial performance to drive focus with the account is critical to this person’s success.

Inspired by Work

In everything we do, we honor the hardworking legacy of our founder, Hamilton Carhartt. We drive innovation by finding new, better ways to achieve success. We earn trust through honesty, integrity, and authenticity. We build lasting customer relationships by delivering solutions that prioritize their needs. Above all, we believe actions speak louder than words—because we are worn by the hardest-working people of all.

Representative Responsibilities

• Develops 3-year strategic partnership plans and a vision of the partnership opportunity between Carhartt & the strategic account based on a detailed understanding of the customer’s industry & position in the market 
• Determines solutions that meet the account’s business challenges which also benefit Carhartt’s financial performance with the account 
• Champions ideas internally & develops support across the organization for their execution 
• Able to obtain customer commitment to mutually beneficial sales propositions 
• Identifies unique, non-standard approaches to creating customer value. Successfully sells idea internally & to the customer 
• Capable of discussing customer’s business situation & identify opportunities based on a sound understanding of the issues.  
• Reacts promptly to issues & provides on-going service.  Is seen as a trusted partner by the account 
• Prospect and develop new Strategic Accounts within their channel 
• Achieve financial goals for sales annually 
  
  

Required Education

• Bachelor’s degree (preferably in business or related field) or equivalent experience  
  
  

Required Skills & Experience

• Minimum of 3 years of sales or sales related experience; preferably within strategic accounts 
• Proficient in planning and critical thinking; understands fundamentals of forecasting and connects tasks with bigger picture  
• Solid communication and presentation skills; conveys information concisely and accurately  
• Practiced at building effective relationships with others; encourages and models behaviors that contribute to partnership internally and externally  
• Strong time management and organization skills; is able to accurately identify true priorities and effectively eliminates barriers to success 
• Demonstrated ability to recognize selling opportunities in competitive adjacencies in order to displace competitors 
• Demonstrates understanding of which products to offer when, where, and why  
• Must possess familiarity with account planning, brand marketing, channel management, and retail analytics 
• Must be a creative thinker who is able to balance the “analytical” and the “intuitive” 
• Strong Microsoft Office skills 
  
  

Physical Requirements And Working Conditions

• Typical office environment; office setting. Extended periods of time sitting, standing, typing on a computer is required.  
• Willing to work some weekends if necessary. 
• National and International travel required (up to 50%).  
• Carhartt is a tobacco free workplace.
  
  

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.