Access Utilization Review Supervisor

Join Our Mission to Transform Lives!

At Rosecrance, we’ve been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you’re ready to make a meaningful impact, we’re ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery.

Position Summary

Coordinate and oversee managed care services to ensure seamless continuity of program delivery in accordance with ethical, legal, and professional standards. Maintain a safe and therapeutic environment that aligns with all regulatory and accreditation requirements. Collaborate as an integral member of the interdisciplinary team to support client assessment, admission, and treatment planning, while facilitating the integration of recovery principles into clients’ daily lives.

Qualifications

• Master’s Degree in Psychology, Counseling, Social Work, Addiction Studies or other related field, or equivalent experience and training
• Illinois Certified Addiction Counselor (CADC), or licensed in Illinois as a LSW or LPC which supersedes the CADC within 2 years of employment in substance use disorder services
• Demonstrated experience in mental health treatment
• Adequate written skills to accurately complete required documentation within the time frames prescribed
• Skilled in conducting individual, family and group counseling
• Ability to present and coordinate lectures for clients, parents, staff or community resources
• Computer proficiency required
  
  

Responsibilities

• Work hours prescribed by leadership and any additional hours deemed necessary for the responsibilities assigned.
• Supervise and oversee the Utilization Review Team.
• Use available data to monitor effective team behavior in compliance with standards.
• Provide staff feedback on performance via team meetings, monthly supervision and annual reviews. Provide more frequent individual feedback as necessary.
• Provide utilization review support for inpatient and outpatient adolescent services.
• Coordinate all peer-to-peer reviews with leadership.
• Assist Access, Admissions and Finance teams with financial case management.
• Maintain communication with Financial Advisors and assist in communicating with families to ensure 100% client funding.
• Maintain accurate, up-to-date system of managed care contacts utilizing the system designated by Rosecrance.
• Participate in daily capacity management meetings and communicate funding changes as they affect the treatment team.
• Maintain current knowledge and expertise in DSM 5, ASAM criteria, and assessment and intervention skills to ensure placement of all clients in the appropriate level of treatment services.
• Schedule and conduct assessment interviews with potential clients and their significant others.
• Compile and submit reports on activities of Utilization Review as directed.
• Understand and comply with all of the principles established by the Rosecrance Corporate Compliance Program and Code of Ethics.
• Perform all responsibilities in compliance with the mission, vision, values and expectations of Rosecrance.
• Deliver exceptional customer service consistently to every customer.
• Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance.
• Assume other related responsibilities as assigned by leadership.
  
  

Schedule

• Hours: Monday-Friday 8:30am - 5:00pm (40 hours per week)
• Shift: 1st shift
  
  

Work Location

Rosecrance Mulford Office – Rockford, IL.

• Work Mode: Onsite
  
  

Compensation & Rewards

• Base Pay: (pay is based on education, experience, and credentials)
• Starting Master Level pay $56,326.40
• Master Level with CADC - $57,366.40
• Master Level with LSW/LPC- $57,532.80
  

Our Benefits

Rosecrance values its employees and offers a comprehensive benefits package for you and your family:

• Medical, dental, and vision insurance (multiple plan options to meet your needs)
• 401(k) with employer match & discretionary contribution
• Group Life Insurance, LTD and AD&D
• Tuition assistance & licensure/certification reimbursement
• Paid Time Off, sick time, bereavement leave
• Referral program earning up to $1,000 per hire!
• Wellness program, including an on-site gym at select facilities
• Discounts at participating retailers
• Daily pay available through UKG Wallet for financial flexibility
  
  

Who We Are

Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.

We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.

Our Health and Safety Commitment

We maintain a zero-tolerance drug-free environment, including marijuana, to prioritize safety for staff and clients. All candidates must pass an occupational health screening, ensuring a secure and healthy workplace.

Equal Employment Opportunity

Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.

Our Partnerships

• AARP Employer Pledge Program
• MSEP (Military Spouse Employment Partnership).
  
  

Ready to Make a Difference?

Apply today and be part of something bigger! Your role at Rosecrance will help transform lives—starting with your own.