ACCESS MANAGEMENT TEAM LEADER
Tri-City Medical Center
Date: 5 days ago
City: Oceanside, CA
Contract type: Full time
US-CA-Oceanside
Tri-City Medical Center has served San Diego County’s coastal communities of Carlsbad, Oceanside and Vista, as well as the surrounding region for more than 60 years and is one of the largest employers in North San Diego County. Tri-City is administered by the Tri-City Healthcare District, a California Hospital District. As a full-service acute care public hospital with over 500 physicians practicing in over 60 specialties, Tri-City is vital to the well-being of our community and serves as a healthcare safety net for many of our citizens. The hospital has received a Gold Seal of Approval from the Joint Commission showcasing a commitment to safe and effective patient care for the residents of the community.
Tri-City Medical Center prides itself on being the home to leading orthopedic, spine and cardiovascular health services while also specializing in world-class robotic surgery, cancer and emergency care. Tri-City’s Emergency Department is there for your loved ones in their time of need and is highly regarded for our heart attack and stroke treatment programs. When minutes matter Tri-City is your source for quality compassionate care close to home. Tri-City partners with over 90 local non-profit and community organizations as part of our COASTAL Commitment initiative. Together we are helping tackle some of our communities’ pressing health and social needs.
Position Summary
Responsible for assisting Emergency Department Registration team members with detailed registration of patient accounts. Primary trainer for team members assigned to the PM and NOC shifts to provide consistency in completion of standard registrations and other associated tasks for the department.
Major Position Responsibilities
The position characteristics reflect the most important duties, responsibilities and competencies considered necessary to perform the essential functions of the job in a fully competent manner. They should not be considered as a detailed description of all the work requirements of the position. The characteristics of the position and standards of performance may be changed by TCMC with or without prior notice based on the needs of the organization.
TCHD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with a disability.
Tri-City Medical Center has served San Diego County’s coastal communities of Carlsbad, Oceanside and Vista, as well as the surrounding region for more than 60 years and is one of the largest employers in North San Diego County. Tri-City is administered by the Tri-City Healthcare District, a California Hospital District. As a full-service acute care public hospital with over 500 physicians practicing in over 60 specialties, Tri-City is vital to the well-being of our community and serves as a healthcare safety net for many of our citizens. The hospital has received a Gold Seal of Approval from the Joint Commission showcasing a commitment to safe and effective patient care for the residents of the community.
Tri-City Medical Center prides itself on being the home to leading orthopedic, spine and cardiovascular health services while also specializing in world-class robotic surgery, cancer and emergency care. Tri-City’s Emergency Department is there for your loved ones in their time of need and is highly regarded for our heart attack and stroke treatment programs. When minutes matter Tri-City is your source for quality compassionate care close to home. Tri-City partners with over 90 local non-profit and community organizations as part of our COASTAL Commitment initiative. Together we are helping tackle some of our communities’ pressing health and social needs.
Position Summary
Responsible for assisting Emergency Department Registration team members with detailed registration of patient accounts. Primary trainer for team members assigned to the PM and NOC shifts to provide consistency in completion of standard registrations and other associated tasks for the department.
Major Position Responsibilities
The position characteristics reflect the most important duties, responsibilities and competencies considered necessary to perform the essential functions of the job in a fully competent manner. They should not be considered as a detailed description of all the work requirements of the position. The characteristics of the position and standards of performance may be changed by TCMC with or without prior notice based on the needs of the organization.
- Maintains a safe, clean working environment, including unit based safety and infection control requirements.
- Assists with orientation and training of new and current team members to job duties focusing on standard work.
- Reports the progress and abilities of staff to Supervisor
- Daily “hand-off “meeting with Supervisor review staffing concerns, communications, and assignments.
- Provides daily email to Supervisor with any issues/questions that were presented and/or resolved during the shift.
- Weekly email to Supervisor confirming training status for each team members initial 90day’s in their position.
- Submit weekly items to be addressed at section HUDDLE.
- Attends meetings with department leadership to discuss problem areas. Helps distribute new and updated information. Provides input and support to overall organization. Acts as liaison between team and leadership.
- Performs duties of the supervisor in their absence with the exception of evaluations, counseling, and disciplinary actions.
- Receives unscheduled absence/tardy calls and makes arrangements for coverage in absence of supervisor. Performs all registration functions with emphasis on accuracy.
- Collaborates with other departments to problem solve ongoing issues that impact department/organizational goals and patient care delivery.
- Completes quality reviews addressing ED Registration holds and/or delinquent data items with collection of data to reflect edits and team members involved in the original registration.
- Responds to hospital disaster plan as needed.
- Works with supervisor/manager to maintain and update departmental Policy & Procedure Manuals annually.
- Assigns work to staff.
- Complete POS collections to meet departmental goals.
- Assists with QA process to insure accuracy.
- Requires 3 years’ experience in hospital or medical office registration, insurance verification and billing.
- Requires typing skills of 35 wpm.
- Requires 3-years’ experience in data entry/CRT experience and 1 year demonstrated working knowledge of medical terminology.
- Minimum 2 years of lead experience, required.
- Direct experience with Cerner registration and/or Quadramed billing system, preferred.
- Must be computer literate, with Microsoft Office application knowledge in Outlook and Excel. Excellent oral and written communication skills. Excellent human relations’ skills including listening, conflict resolution, coaching, and team building.
- Must have ability to demonstrate flexibility in response to unexpected change in work volume and hospital staffing needs.
- Process oriented skills with ability to handle multiple projects simultaneously by prioritizing responsibilities and meeting deadlines required.
- Ability to ensure the confidentiality and rights of patients and the confidentiality of hospital and departmental documents required.
- Working knowledge of Managed Care and obtaining authorizations for payment from various HMO’s, PPO’s, EPO’s, POS’s, Commercial Payers, Government Agencies including Medi-cal, CCS, CMS and other funding sources.
- High school diploma or GED, required.
- Salary/Hourly Wage range based on experience.
TCHD is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, among other things, or status as a qualified individual with a disability.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Assistant General Manager
Victra - Verizon Authorized Retailer,
Oceanside, CA
1 week ago
When you join VictraVictra is the largest Verizon authorized retailer in the United States. As an Assistant General Manager, you’ll get to encourage a sales team and create outstanding customer experiences in one of our retail stores. In this role, you’ll be leading a store team from developing the best sales specialists and driving sales targets to financials and store...
Associate DevSecOps Engineer
BB6 Defense,
Oceanside, CA
$65,000
-
$120,000
per year
1 week ago
Benefits:401(k) matchingCompetitive salaryDental insuranceHealth insurancePaid time offTraining & developmentVision insuranceJob Description:BB6 Defense is on the hunt for an extraordinary Associate DevSecOps Engineer to join our dynamic team! Are you ready to dive into the exciting world of tactical edge environments and cutting-edge hardware? In this role, you’ll bring applications to life, deploying them where they matter most. Your wizardry with...
Assistant/Bookkeeper
OCEANSIDE MOTORSPORTS, INC,
Oceanside, CA
$20
-
$25
per hour
1 week ago
You LOVE spreadsheets.You LOVE organization.You get excited when you find inconsistencies and are able to fix even the smallest errors?You probably want to keep reading.The automotive business is a bit chaotic and we need your sense of organization to balance out our team and manage everything behind the scenes.The Bookkeeper/Admin does everything that involves paper, money, HR, bills, and tech...