Absence Management Analyst

Organization- Shared Services Center - Moore

Summary

We are pleased that you are exploring Hyatt Hotels Corporation. Hyatt is a place where high expectations aren’t just met- they’re exceeded. We believe our customers select Hyatt because of our caring and attentive associates who work hard to provide efficient service and meaningful experiences. It’s a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. At Hyatt, we care for people so they can be their best. Associates of Hyatt are given the tools from the first day to make a difference. Hyatt employees enjoy the following benefits: health and welfare programs, Hyatt retirement savings plan, educational assistance, employee stock purchase program, 12 free room nights for full time associates after 90 days of service, community involvement, and wellness reimbursement.

The Hyatt Shared Service Center provides accounting and customer support for over 200 Hyatt Hotels in North America and Latin America. Hyatt associates work in an environment that demands exceptional performance, yet reaps great rewards- whether it’s career opportunities, job enrichment or a supportive working environment. If you are ready for this challenge, we are ready for you!

The role will be responsible for end to end coordination and execution of all data entry for leave of absences administered though the outsourced vendor. This position will work closely with the in-house Absence Management team, absence management vendor (Sedgwick) and local hotel leadership to ensure timely and accurate data entry, reporting and auditing. This role will help to cover Specialist responsibilities as needed and on a temporary basis. When covering as a specialist, this role will serve as a liaison between the absence management vendor (Sedgwick), worker’s compensation TPA and property leadership and HR. When covering as a specialist, the role will be responsible for a designated portfolio of hotels/offices ensuring effective and efficient colleague absence management, disability accommodation (both temporary & permanent) and return to work coordination.

Position Responsibilities/Essential Functions:

• Coordinate and process on/off status through daily reporting and ensure status updates are entered into ADP system through upload process
• Coordinate and complete paid benefit hours entry in Kronos system through manual key or upload process
• Coordinate and complete unpaid benefit hours entry in Kronos system through manual key or upload process
• Coordination and maintenance of paid family time balances in Kronos. To include adding PFBT to colleagues available balances, applying hours and removing hours at expiration of policy term
• Generate wage statements in relation to work related injuries
• Log occupational accommodation requests in risk portal
• As needed, if/when covering for Specialist, serve as the main point of contact for hotel/property leadership for all inquiries related to a colleagues approved/denied absence/leave, accommodation, restrictions or return to work.
• As needed, if/when covering for Specialist, Coordinate ADA interactive process between colleague, vendor (MyHyattLeave team) and local leadership. To include identification of potential accommodations, local training, securing resources for accommodation, etc.
• As needed, if/when covering for Specialist, facilitates return-to-work (RTW) and accommodation efforts through negotiation with local hotel/property leadership, treatment provider and colleague; completes all accommodation/RTW related jurisdictional or company directed documentation, notification, or reporting; and documents contact in risk portal.
• Demonstrate a commitment to Hyatt core values.
• The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
  
  

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

Experience

• 2 years of experience in data entry
• Prior experience with leave of absence administration preferred
• Prior experience with high volume data
  
  

Education

• N/A
  
  

Computer/System Skills Needed To Perform This Job

• Proficiency in Microsoft Office including Word, Excel, PowerPoint, Outlook, Forms
• ADP/Enterprise preferred
• Kronos / Dimensions preferred
  
  

Additional Comments And Requirements

• Ability to work independently and in a remote environment
• Embody empathy, compassion and care for colleagues
• To work remotely, you must be able to adhere to our IT requirements, including, but not limited to the following: High Speed Internet service required. Broadband technologies allowed are DSL, Cable, and Fiber-Optic. All other ISP (Internet Service Provider) technologies are not allowed, including cellular based services. Colleagues will be required to provide Hyatt with adequate certification of service from provider (upon request).