Vehicle Digital Imaging Warranty Specialist

Contractor Opportunity: Vehicle Digital Imaging – Warranty Specialist

Location: Remote - USA (if 100% Remote)

Engagement Type: Contractor via Third-Party Supplier

Contracting Entity: Accenture

Supplier of Record: eTeam

Start Date: 6/29/2026

Duration: 7 Months with potential for extension

About the Role

We are seeking qualified contractors to fulfil the role of a Vehicle Digital Imaging – Warranty Specialist, is responsible for reviewing, assessing, and validating vehicle warranty claims using digital images, videos, and supporting documents provided by dealers or service centers. The role requires strong technical understanding of automotive paint, body repair processes, and damage assessment to ensure accurate claim decisions and adherence to OEM warranty guidelines.

This remote opportunity is open to individuals located in the Midwest/South/Northeast/West regions of the United States.

Additionally, the role requires access to reliable internet and the ability to manage all responsibilities from a home office.

The project hours of operations will be Monday – Friday, in which candidate must be available to work an 8-hour shift between 7:00 AM to 4:30 PM Eastern Time.

Contractors will be engaged and paid by a third-party payroll supplier, eTeam, which will serve as the employer of record for tax and compliance purposes.

Key Responsibilities

Core Duties

• Review and analyze digital images, videos, and supporting documents submitted for paint and body warranty claims.
• Assess vehicle damage, repair quality, and warranty eligibility in accordance with OEM policies and guidelines.
• Identify paint defects, corrosion, accident related damage, prior repairs, and non warranty conditions.
• Communicate findings, request clarifications, and escalate complex cases to technical specialists when required.

Deliverables or Project Scope

• Accurate validation and disposition of assigned warranty claims within established timelines.
• Detailed documentation of claim decisions, supporting evidence, and system updates.
• Constructive feedback to dealers on documentation gaps or improper claim submissions.
• Contributions to continuous improvement initiatives, including support for training and best practices in digital imaging and warranty assessment.

Collaboration Tools or Platforms

• Microsoft Office (Excel, Word, Outlook, Teams)
• OEM warranty management systems and digital imaging platforms for claim review and tracking.
• Digital photo and video review tools used to assess vehicle condition and repair quality.
• Cross functional collaboration with dealers, service advisors, and internal technical teams via standard enterprise communication tools.

Qualifications

• Diploma or certification in Automobile Engineering, Paint Technology, or Body Repair OR equivalent hands on workshop/industry experience.
• Minimum of 3–5 years of hands on experience in automotive paint, body repair, or collision assessment.
• Strong knowledge of automotive paint applications, refinishing processes, corrosion diagnosis, and body panel repair techniques.
• Ability to interpret digital images and accurately identify defects, prior repairs, and non warranty conditions.

Preferred Qualifications

• Experience reviewing paint or body related warranty claims within an OEM or automotive warranty environment.
• Familiarity with OEM warranty guidelines, repair manuals, and standard labor times.
• Prior experience using warranty management systems or digital imaging tools.
• Strong analytical, documentation, and professional communication skills.

Additional Information / Requirements

• Ability to manage multiple claims simultaneously while meeting quality and turnaround time expectations.
• Comfortable working in a compliance focused, detail driven environment with minimal supervision.
• Willingness to support training initiatives and continuous improvement related to digital imaging and warranty assessment best practices.
• Reliable internet access and the ability to perform responsibilities in a remote or hybrid work environment, if applicable.

How to Apply

Please register and submit your resume at Avature Contractor Exchange. Qualified candidates will be contacted by Accenture’s Direct Sourcing team for initial screening, then by eTeam for next steps.

Compliance Notes

This is a contractor role administered through a third-party payroll supplier. The supplier will determine compensation, benefits, and applicable employment policies. The contractor will not be eligible for employee benefits from Accenture.

The supplier will ensure compliance with applicable federal and state laws including ADA, FMLA, and local ordinances.

Contractors must have work authorization that does not now or in the future require sponsorship of a visa for work authorization in the United States.

Individuals currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Contractor candidates will not be obligated to disclose sealed or expunged records of conviction or arrest. A criminal conviction history is not an absolute bar to engagement with Accenture.

Accenture will not discriminate against individuals because they have inquired about, discussed, or disclosed their own pay or the pay of another individual. Those with access to compensation information as a part of their job functions may not disclose such information unless the disclosure is:

• In response to a formal complaint or charge,

• In furtherance of an investigation, proceeding, hearing, or action, or

• Consistent with Accenture’s legal duty to furnish information
  

California residents or those planning to work from Los Angeles County should review additional notifications here.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the contractor engagement process.

Compensation Disclosure

Compensation for contractor roles supporting Accenture is determined by the contractor’s employer eTeam, and varies depending on factors such as location, role, skill set, and experience.

As required by law, below you’ll find the reasonable range of compensation eTeam expects to pay for this role as set forth below.

We anticipate this contractor role will be posted until 6/25/2026.

eTeam offers a market competitive suite of benefits including health, dental, and vision insurance, 401(k) retirement savings plan, timely payroll and compliance, and Rain App (Advance Payment).

Location

Hourly Range

California

$36.00 – $46.00

Colorado

$32.00 – $41.00

Cleveland, OH

$30.00 – $38.00

District of Columbia

$35.00 – $45.00

Illinois

$32.00 – $41.00

Maryland

$34.00 – $44.00

Maine

$30.00 – $38.50

Massachusetts

$35.00 – $45.00

Minnesota

$32.00 – $41.00

New Jersey

$34.00 – $44.00

New York

$35.00 – $46.00

Virginia

$32.00 – $41.00

Washington

$36.00 – $46.00

Drug-Free Workplace

Accenture maintains a drug-free workplace. Engaging in illegal activities, including drug abuse, may result in termination or other appropriate action.
The unlawful manufacture, sale, distribution, transfer, dispensation, possession, or use of controlled substances or marijuana in the workplace is strictly prohibited.

Equal Employment Opportunity Statement

Accenture believes that no one should be discriminated against because of their differences. All decisions regarding contractor engagement shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis protected by applicable law
Accenture’s commitment to diversity and inclusion extends to all individuals performing services on its behalf, including those engaged through third-party suppliers. For details, view a copy of the Accenture Equal Opportunity Statement
Accenture is an EEO and Affirmative Action supporter of Veterans and Individuals with Disabilities and is committed to providing veteran engagement opportunities
Accenture is committed to fostering an inclusive environment and ensuring equal opportunity for individuals with disabilities or religious observances. If you are hired to perform services as a contractor for Accenture, you may request reasonable accommodations through the supplier, which will coordinate with Accenture as needed to support your ability to perform essential job functions.