Plant Receptionist

Job Title: Plant Receptionist

Location: Tyler

Department: Human Resources

Reports To: Sr. Human Resources Manager

Direct Reports: None

Back up to: Corporate Receptionist

Normal Work Schedule: Monday – Friday from 8:00 am to 5:00 pm

Overview Of Company

Soules Foods is a thriving family-owned food company that has made a positive difference for its customers and consumers for nearly 50 years. Our purpose and promise of Great Food, Made Simple drives us. Based in Tyler, Texas, the company is a leading national producer of ready-to-eat and ready-to-cook chicken and beef products and is the number one producer of chicken and beef fajitas in the USA. We proudly serve a broad portfolio of great-tasting, high-quality products sold throughout the US via retail, food service distributors, and restaurants. Our wide array of national customers includes prominent organizations such as Walmart, Costco, Sam’s Club, Sysco, and HEB. The company was established in 1975 by John Soules Sr., and the business is now in the second generation of family leadership. The organization has expanded dramatically over the past decade, and with its continued growth, it now has annual sales of approximately $1 billion. The company employs over 2,000 individuals and has three manufacturing facilities in Gainesville, Georgia; Valley, Alabama; and its headquarters in Tyler, Texas.

Job Summary

The Administrative Receptionist will serve as the first point of contact for visitors and callers. This role is responsible for front desk operations, providing administrative support, and assisting with HR supply ordering and organization at the plant. The ideal candidate is dependable, detail-oriented, and comfortable working in a fast-paced office environment.

Education

• High school graduate; some college preferred.
  
  

Experience

• Office clerical experience in a manufacturing environment is a plus.
• 2+ years in the human resources department is a plus.
• Ability to function in a HRIS and Timekeeping system but not mandatory
  
  

Required Skills/Abilities

• Multi-tasking skills
• Organizing skills
• Bilingual (Spanish) required
• Ability to interact and remain calm in what can be high-pressure, tense, and chaotic employee instances at times.
• Microsoft Skills, Outlook, Word, PowerPoint, and Intermediate Excel.
• Ability to work in an environment that might change every minute of every day.
  
  

Key Responsibilities

• Responsible for providing the first impression of the Human Resources department by providing the proper warm welcome of all visitors and team members into the area.
• Responsible for controlling the traffic flow to other human resource individuals and offices.
• Responsible for handling employee questions as they arise or directing them to the proper human resources representative to handle.
• Responsible for keeping HR training rooms orderly daily.
• Responsible for making employee identification badges and assigning the appropriate access levels.
• Responsible for Plant office supply inventory and ordering.
• Responsible for issuing temporary employee identification/timecard badges for team members, visitors, and third-party contractors.
• Responsible for translating documents and employee conversations as needed.
• Responsible for distribution of employee memorial bereavement boxes and handling of inventory levels.
• Responsible for all other assigned tasks
  
  

Work Environment

This job is carried out in a professional office setting and involves using standard office equipment like laptops, desk phones, and smartphones. Regular visits to production facilities may also be required. During those visits, the employee is occasionally exposed to cold and/or humid conditions. The employee occasionally works near moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles, cold temperatures, and electrical shock and vibration risks. The noise level in the work environment is moderate.

Physical Demands

Employees must be able to stand, walk, or sit; use their hands for tasks; reach with their arms; and communicate verbally. Occasional lifting or moving of objects is necessary, along with close, distance, color vision, depth perception, and the ability to adjust focus.

Additional Requirements For This Position Include

• Sitting for extended periods of time while working on a computer
• Reliable transportation required
  
  

The applicant who fills this position will be eligible for the following:

• Vacation
• Sick days
• Medical, Dental, Vision Benefits
• 401k with company match
• Telemedicine
• Onsite Clinic – Tyler and Valley
• Free annual health screening
• STD and LTD
• Life insurance
  
  

John Soules Foods is an Equal Employment Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status.

Applicants with disabilities needing accommodation during the application process can contact Human Resources at the relevant location.

John Soules Foods will not discriminate against applicants who discuss their compensation. We also participate in the E-Verify program where required by law.