Human Resources Specialist - Talent Care Center

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Occ Summary

Perform a variety of specialized, complex activities in the coordination of Human Resources (HR) for a large department. Strong emphasis on proactive problem resolution and departmental communications.

Work Performed

Plan, coordinate, and participate in HR related programs and activities. Investigate, document, and resolve HR problems and issues. Serve as a primary contact for routine HR-related inquiries from managers and staff. Research and respond to issues. Escalate more complex inquiries to the appropriate resource. Interpret Duke HR policies and procedures, entity procedures and applicable laws. Consult with managers, providing guidance and education on appropriate compliance. Coordinate the recording and maintenance of HR and Payroll data, and the generation and distribution of related reports and information (HR metrics, data requests, etc.). Conduct preliminary analyses of data, setting forth progress and adverse trends. Provide input into any recommendations or conclusions. Review all personnel forms for completeness, accuracy, timing, and conformity to budget and policy guidelines. Assist in the preparation and distribution of communications to managers, staff and job candidates (offer letters, publications, education materials, etc.). Maintain liaison with HR representatives, Payroll representatives and others across Duke as necessary to obtain and provide information. Perform other related duties incidental to the work described herein.

Knowledge, Skills And Abilities

BUDGET PROJECTIONS STATISTICAL REORTING ANALYZE TRENDS INTERVIEWING SKILLS PERSONNEL PRACTICES STATISTICAL ANALYSIS CUSTOMER SERVICE DUKE PAYROLL SYSTEM OFFICE PROCEDURES DUKEACCOUNTING SYSTEM CORRESPONDENCE DATA VERIFICATION PC WORDPROCESSING SOFTWARE PC SPREADSHEET SOFTWARE PC DATABASE MGT SOFTWARE

Level Characteristics

N/A

Minimum Qualifications

Education

Work requires knowledge of basic communications, research and mathematical principles normally acquired through a high school education.

Experience

Work requires the ability to review, maintain, research, and report on human resource and payroll information/activities generally acquired through five years of related experience. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

Degrees, Licensures, Certifications

N/A

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.