Hotel Assistant Housekeeping Manager
Schulte Hospitality Group
Date: 8 hours ago
City: Ann Arbor, MI
Contract type: Full time
Schulte Hospitality Group is seeking an energetic, experienced, and hands on Assistant Housekeeping Manager to join our team at the Graduate by Hilton Ann Arbor! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!
What's In It For You? When You Join SHG You'll Be Part Of a Team Committed To An Inclusive, Employee-focused Workplace That Is Invested In Your Development. We Want You To Feel Engaged, Empowered, And Excited To Grow With Us. After All, We Believe Our Greatest And Most Valuable Asset Is Our People! SHG Provides a Rewarding, Fun And Flexible Work Environment, Exciting Perks, An Atmosphere Designed To Encourage And Promote Career Growth Within The Company And a Robust Benefit Package Including, But Not Limited To:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match for eligible associates
Paid Parental Leave
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Hospitality Group is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
Schedules room and cleaning assignments to ensure proper coverage
Performs all housekeeping duties necessary, including making beds, vacuuming, and cleaning
Verifies and updates status of discrepant rooms throughout the shift
Randomly selects assigned rooms to ensure cleanliness and inspects them to verify brand standards are being met.
Coach, counsel, and provide corrective action to housekeeping associates on performance not meeting expectations and discrepancies found in rooms
Notifies GM and/or Chief Engineer of maintenance repairs necessary in rooms or on property
Interviews, hires, develops, and disciplines direct employees
Perform property walk and report identified deficiencies
Participates in scheduling employees to business demands and tracking employee time and attendance
Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met
Manages Housekeeping inventory, ensuring that team has dedicated tools, supplies, and resources to complete assigned tasks and work.
Other duties as assigned.
EDUCATION AND EXPERIENCE
High School Diploma/GED. Post high school education preferred
Minimum Of 2 Years In housekeeping Leadership Experience
KNOWLEDGE, SKILLS AND ABILITIES
Basic math skills
HMS and/or experience using a property management system (PMS)
Microsoft Office experience
Ability to communicate effectively verbally and in writing
Strong leadership skills
Ability to exceed expectations of guests and team members
Excellent time management skills
$48,000 - $52,000
Compensation Range
$48,000 - $52,000
What's In It For You? When You Join SHG You'll Be Part Of a Team Committed To An Inclusive, Employee-focused Workplace That Is Invested In Your Development. We Want You To Feel Engaged, Empowered, And Excited To Grow With Us. After All, We Believe Our Greatest And Most Valuable Asset Is Our People! SHG Provides a Rewarding, Fun And Flexible Work Environment, Exciting Perks, An Atmosphere Designed To Encourage And Promote Career Growth Within The Company And a Robust Benefit Package Including, But Not Limited To:
Work Today, Get Paid today, with Daily Pay!
Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!
Multiple Health Insurance and Life Insurance options
401k Plan + Company Match for eligible associates
Paid Parental Leave
Paid Time Off
Holiday Pay
Pet Insurance
Employee Assistance Program
Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
Our Company: Schulte Hospitality Group is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.
JOB DUTIES AND RESPONSIBILITIES
Schedules room and cleaning assignments to ensure proper coverage
Performs all housekeeping duties necessary, including making beds, vacuuming, and cleaning
Verifies and updates status of discrepant rooms throughout the shift
Randomly selects assigned rooms to ensure cleanliness and inspects them to verify brand standards are being met.
Coach, counsel, and provide corrective action to housekeeping associates on performance not meeting expectations and discrepancies found in rooms
Notifies GM and/or Chief Engineer of maintenance repairs necessary in rooms or on property
Interviews, hires, develops, and disciplines direct employees
Perform property walk and report identified deficiencies
Participates in scheduling employees to business demands and tracking employee time and attendance
Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met
Manages Housekeeping inventory, ensuring that team has dedicated tools, supplies, and resources to complete assigned tasks and work.
Other duties as assigned.
EDUCATION AND EXPERIENCE
High School Diploma/GED. Post high school education preferred
Minimum Of 2 Years In housekeeping Leadership Experience
KNOWLEDGE, SKILLS AND ABILITIES
Basic math skills
HMS and/or experience using a property management system (PMS)
Microsoft Office experience
Ability to communicate effectively verbally and in writing
Strong leadership skills
Ability to exceed expectations of guests and team members
Excellent time management skills
- The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
- Schulte Hospitality Group is an Equal Opportunity Employer.
$48,000 - $52,000
Compensation Range
$48,000 - $52,000
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