Health Educator, Older Adult & Women-s Health (Call-in/On-Call)

Technical Summary Statement:

Health Education supports Kaiser Permanente members through Healthy Living programs focused on prevention, healthy aging, behavior change, and whole person care across all Georgia service areas. This PRN position facilitates member education classes in virtual and in person settings and may support one or more of the following areas based on program need and candidate expertise: healthy aging, falls prevention, weight management, women-s health, prenatal education, and childbirth preparation. The role partners with Adult Primary Care, Women-s Health, Population Health, and other clinical teams to support member engagement, safety, and improved health outcomes.

Call-In/On-Call Requirement: Employees designated as call-in/on-call must be available to work outside their regular schedules to respond to emergencies, provide shift coverage, or meet urgent operational needs. Availability is required Monday through Saturday, from 8:00 AM to 6:00 PM.

Note: Work location is on-site with the flexibility to work remotely, the primary location will be in-office for meetings, per Kaiser Permanente-s Authorized States Policy - Employees may be required to travel to a Kaiser Permanente or customer site. Residency required in the primary location: 9 Piedmont Center, 3495 Piedmont Rd., NE, Atlanta, 30305

Job Summary:

Presents, and educates on health education programs and services. This includes coordinating and delivering trainings or other educational encounters, assisting in maintaining and updating educational and training resources, and helping to collect and analyze data from classes and programs. Roles in this subfunction also assess and understand the individual needs of trainees, both from a classroom perspective and a broader population perspective.

Essential Responsibilities:

• Pursues effective relationships with others by sharing resources, information, and knowledge with coworkers and members. Listens to, addresses, and seeks performance feedback. Pursues self-development; acknowledges strengths and weaknesses based on career goals and takes appropriate development action to leverage / improve them. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work. Assesses and responds to the needs of others to support a business outcome.
• Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; follows procedures and policies, and applies data and resources to support projects or initiatives with limited guidance and/or sponsorship. Collaborates with others to solve business problems; escalates issues or risks as appropriate; communicates progress and information. Supports the completion of priorities, deadlines, and expectations. Identifies and speaks up for ways to address improvement opportunities.
• Helps assesses and understands member needs by: helping identify individual needs, interests, abilities, and a variety of learning styles; adjusting teaching style to meet the needs of participants, to create an inclusive environment which exceeds the needs of diverse individuals; and assisting other health education staff to refer members to additional health promotion resources/services, when appropriate.
• Helps collect, analyze, and report on data by: helping to obtain and enter valid, reliable data such as attendance, utilization, referrals, evaluations, and course assignment scores; helping analyze data and find areas for improvement in the course; and helping present data and findings from courses taught to keep relevant parties informed about course progress and initiatives, including department leaders and other stakeholders.
• Helps educate and train members by: providing evidence-based education information to members in single interactions (e.g., a class, a group or one-on-one encounter); ensuring members learn about a requested content area by providing resources for continued education; creating a welcoming atmosphere that encourages learning when interacting with members; and independently providing information or resources that help translate evidence-based concepts into simple and understandable information for members.
• Helps design training by: helping design interactive activities, assignments, and testing appropriate for the goals of each encounter and/or course learning outcomes; helping develop high-quality, culturally responsive multi-media health education materials; and helping identify content changes and collaborating to update member-facing materials.
• Maintains resources by: recommending updates to multimedia health information resources; maintaining the database of educational resources and materials independently; and ordering new educational resources and materials independently.

Knowledge, Skills and Abilities: (Core)

• Ambiguity/Uncertainty Management
• Attention to Detail
• Business Knowledge
• Communication
• Critical Thinking
• Cross-Group Collaboration
• Decision Making
• Dependability
• Diversity, Equity, and Inclusion Support
• Drives Results
• Facilitation Skills
• Health Care Industry
• Influencing Others
• Integrity
• Learning Agility
• Organizational Savvy
• Problem Solving
• Short- and Long-term Learning & Recall
• Teamwork
• Topic-Specific Communication

Knowledge, Skills and Abilities: (Functional)

• Business Relationship Management
• Computer Literacy
• Conflict Resolution
• Data Entry
• Information Gathering
• Presentation Skills
• Written Communication

Minimum Qualifications:

• Bachelors Degree in Public Health, Healthcare Administration, Counseling, Education, Psychology, Nursing, Nutrition or a directly related field, OR Minimum three (3) years of experience in health-related education or a directly related field.

Preferred Qualifications:

• Certification - Certified Diabetes Educator.
• Certification - Diplomat of Lifestyle Medicine.
• One (1) year of experience in health-related education or a directly related field.
• One (1) year of experience in healthcare environment or similar environment.
• One (1) year of experience teaching classes or conducting training programs.

PrimaryLocation : Georgia,Atlanta,Regional Office - 9 Piedmont
HoursPerWeek : 1
Shift : Day
Workdays : Mon, Tue, Wed, Thu, Fri, Sat
WorkingHoursStart : 08:00 AM
WorkingHoursEnd : 06:00 PM
Job Schedule : Call-in/On-Call
Job Type : Standard
Employee Status : Regular
Employee Group/Union Affiliation : NUE-GA-01|NUE|Non Union Employee
Job Level : Individual Contributor
Job Category : Education & Training
Department : Regional Office - 9 Piedmont - Health Education - 2808
Travel : Yes, 75 % of the Time
Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.