Facility Operations Shift Lead, Ivy City

Join CloudKitchens as a Facility Operations Associate!

Ready to thrive in our dynamic environment? As a Facility Operations Associate, you'll ensure seamless food order flow, handle admin tasks, troubleshoot issues, and deliver top-notch customer service.

About the Role:

• Organize and transport food orders with accurate scanning and smart handoffs.

• Handle admin duties, maintain clean facilities, and be the go-to problem solver.

• Create a community bridge between CloudKitchens, restaurant partners, and drivers.

What You'll Do:

• Be the reliable face of our business.

• Retrieve orders from kitchens to central processing.

• Provide outstanding service to the facility team, restaurant customers, and drivers.

Qualifications:

• Ability to lift up to 50 pounds and navigate stairs.

• Excellent organizational and multitasking skills.

• Independent problem-solving ability.

• Effective communication skills in person and electronically.

• Positive attitude in a fast-paced environment.

• Previous experience in Customer service, food service, or delivery app drivers are usually a good fit.

About CloudKitchens: We're an ambitious tech startup revolutionizing food delivery - you can watch a quick video about what we do here. Join us and shape the future of food delivery!

Follow us on our Instagram to learn more about what we're doing, hear from customers & stay connected!

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• Job Type: both Part-time and FTE
• Pay: $18.00 - $21.00/hour
• Locations: Ivy City Food Works
• Experience: None required
• Shift Availability: We operate 7 days a week, from morning to night - share your availability, and we'll match you with the right facility/shift.
• Work Location: In person
• Expected Hours: from 15h/week to FTE (40h/week)
• Benefits: Flexible schedule, Paid sick time, growth opportunity
• Physical Setting: Quick service & fast-food restaurant

Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.

Benefits Summary (Full Time)

• Medical, dental, and vision insurance (multiple plans, incl. HSA options)

• Company-paid life and disability insurance (short- and long-term)

• Voluntary insurance: accident, critical illness, hospital indemnity

• Optional supplemental life insurance for self, spouse, and children

• Health Savings Account (HSA)

• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)

• Pet insurance discount (Fetch)

• 401(k)

• Time Off policies

  • Paid Vacation Time (1h for every 52h worked)

  • 8 paid holidays per year

  • Paid sick time

  • Paid Bereavement leave

  • Paid Parental Leave.

Benefits Summary (Part Time)

• Paid Vacation Time (1h for every 52h worked)

• 8 paid holidays per year

• Paid sick time

• Paid Bereavement leave

Benefits are subject to change at the company's discretion. CSS accepts applications on an ongoing basis.

Ready to join us as we serve those who serve others?