Customer Service Representative
Ice Cube Cold Storage & Logistics
Date: 23 hours ago
City: Fall River, MA
Contract type: Full time
Now Hiring: Customer Service Representative (CSR)
Schedule: Monday-Friday, 7:00 AM - 4:00 PM
Overtime opportunities available!
Join the Ice Cube LLC team! We're looking for a dependable, customer-focused individual to provide exceptional service and support our warehouse operations.
What You'll Do
Ice Cube LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status.
Salary: $22.00 - $25.00 per hour
Schedule: Monday-Friday, 7:00 AM - 4:00 PM
Overtime opportunities available!
Join the Ice Cube LLC team! We're looking for a dependable, customer-focused individual to provide exceptional service and support our warehouse operations.
What You'll Do
- Process customer orders accurately
- Schedule appointments and coordinate deliveries
- Communicate with customers, carriers, and internal teams
- Respond to customer inquiries by phone and email
- Resolve order issues and ensure customer satisfaction
- Support daily office and warehouse operations
- High school diploma or equivalent
- Experience with Microsoft Office and inventory/WMS systems
- Strong organizational and multitasking skills
- Excellent communication and customer service abilities
- Reliable, positive, and team-oriented
- Paid vacation and sick time
- Paid company holidays
- Health insurance after 30 days
- 401(k) Safe Harbor with up to a 4% company match after 30 days
Ice Cube LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status.
Salary: $22.00 - $25.00 per hour
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