Commercial Lines Insurance CSR
gpac
Date: 2 hours ago
City: South Bend, IN
Salary:
$40,000
-
$60,000
per year
Contract type: Full time
Job Title: Commercial Lines Customer Service Represetative (CSR)
Location: South Bend, Indiana
Job Type: Full-Time
Position Overview
We are seeking a detail-oriented and customer-focused Commercial Lines Customer Service Rep (CSR) to join our team. In this role, you will assist clients with their insurance needs, including policy servicing, coverage questions, and account management.
Key Responsibilities
Service and maintain commercial insurance accounts across various industries
Process endorsements, certificates of insurance, policy changes, renewals, cancellations, and reinstatements
Prepare applications, proposals, and insurance documentation
Review policies for accuracy and coverage needs
Respond promptly to client questions regarding coverage, billing, claims, and policy changes
Build and maintain strong relationships with clients, carriers, and internal teams
Assist producers with new business submissions and marketing efforts
Follow up on outstanding items and ensure timely completion of tasks
Maintain accurate client records within agency management systems
Support account retention through proactive customer service and communication
Ensure compliance with agency procedures and carrier guidelines
Qualifications
Previous commercial insurance experience preferred
Active Property & Casualty Insurance License Preferred Or Required
Strong understanding of commercial insurance coverages and policy terminology
Excellent customer service, communication, and problem-solving skills
Strong attention to detail and organizational abilities
Ability to manage multiple accounts and deadlines simultaneously
Proficiency with agency management systems such as Applied Epic, AMS360, HawkSoft, or similar platforms
Microsoft Office proficiency, including Outlook, Word, and Excel
Preferred Lines Of Experience
General Liability
Commercial Property
Workers' Compensation
Commercial Auto
Umbrella/Excess Liability
Professional Liability
Business Owners Policies (BOP)
Benefits
GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
Location: South Bend, Indiana
Job Type: Full-Time
Position Overview
We are seeking a detail-oriented and customer-focused Commercial Lines Customer Service Rep (CSR) to join our team. In this role, you will assist clients with their insurance needs, including policy servicing, coverage questions, and account management.
Key Responsibilities
Service and maintain commercial insurance accounts across various industries
Process endorsements, certificates of insurance, policy changes, renewals, cancellations, and reinstatements
Prepare applications, proposals, and insurance documentation
Review policies for accuracy and coverage needs
Respond promptly to client questions regarding coverage, billing, claims, and policy changes
Build and maintain strong relationships with clients, carriers, and internal teams
Assist producers with new business submissions and marketing efforts
Follow up on outstanding items and ensure timely completion of tasks
Maintain accurate client records within agency management systems
Support account retention through proactive customer service and communication
Ensure compliance with agency procedures and carrier guidelines
Qualifications
Previous commercial insurance experience preferred
Active Property & Casualty Insurance License Preferred Or Required
Strong understanding of commercial insurance coverages and policy terminology
Excellent customer service, communication, and problem-solving skills
Strong attention to detail and organizational abilities
Ability to manage multiple accounts and deadlines simultaneously
Proficiency with agency management systems such as Applied Epic, AMS360, HawkSoft, or similar platforms
Microsoft Office proficiency, including Outlook, Word, and Excel
Preferred Lines Of Experience
General Liability
Commercial Property
Workers' Compensation
Commercial Auto
Umbrella/Excess Liability
Professional Liability
Business Owners Policies (BOP)
Benefits
- Competitive salary based on experience
- Health, dental, and vision insurance
- Paid time off and holidays
- Retirement plan options
- Ongoing training and professional development
GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Real Estate and Construction Tax Services Manager
Crowe,
South Bend, IN
2 hours ago
Your Journey at Crowe Starts Here:At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you’re trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over...
Account Manager lll, Industrial Water Treatment
ChemTreat,
South Bend, IN
1 day ago
In the role, the candidate will be assigned specific tasks on accounts within an existing territory to retain, per direction from manager and communicate with customer base as well as ChemTreat Account Managers and other representatives of company.Essential Functions & Responsibilities With guidance, create, improve, and implement innovative sales strategies to drive ChemTreat’s position and increase share within the assigned...
