Clinic Support Staff - Springfield

RIVER VALLEY COUNSELING CENTER, INC


Date: 1 day ago
City: Springfield, MA
Contract type: Full time
Clinic Support Staff - Springfield Outpatient Clinic Full Time

Requisition ID: 1071 Salary Range: \$21.00 To \$21.50 Hourly Join our

team here at River Valley Counseling Center, Inc.! We are hiring a

Clinical Support Staff for our Westfield Outpatient Clinic! About Us: At

River Valley Counseling Center, Inc. (RVCC), our mission is to improve

the health and well-being of every person in our community. We provide

expert, compassionate care grounded in honesty, respect, and dignity.

Through collaboration, innovation, and education, we inspire hope and

empower positive change in those we serve. We are committed to being

responsible stewards of our resources, ensuring efficient and

cost-effective care for all. Position Summary: This position provides

essential secretarial and receptionist support to ensure the smooth

operation of a designated River Valley Counseling Center site.

Responsibilities include managing client records, verifying insurance,

scheduling appointments, handling phone calls, and maintaining a

professional front office environment. The role also requires

confidentiality, strong communication skills, and the ability to support

staff, clients, and administrative functions efficiently. Key

Responsibilities: To provide secretarial and clerical support for the

effective operation of the assigned site location. To coordinate and

schedule appointments or meetings, as requested, for the professional

staff. To organize and maintain accurate files and records and to

retrieve files as necessary To answer phone calls promptly and

courteously and to take and communicate message accurately

Qualifications: Required: High school graduate, with emphasis on

Secretarial Sciences Minimum Six Months Experience In a Computerized

office environment; computer literacy required. Preferred: Bilingual

language capabilities a plus What We Offer: A supportive, mission-driven

work environment Opportunities for professional development and

continuing education Competitive benefits package Collaboration with a

compassionate, multidisciplinary team The chance to make a real

difference in our communities Summary of Benefits: Salary Range: \$21-

\$21.50 Based on years of experience, level of education, specialty and

Licensure/certifications. Additional Compensation For Advanced Education

for qualifying positions. Generous time off benefits for eligible

positions Exclusive employee discounts Excellent and affordable

insurance including health, vision, dental and pet insurance Mileage

reimbursement 403b match CEU reimbursement

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