Child Welfare Specialist

This job was posted by https://illinoisjoblink.illinois.gov : For more

Information, Please See

https://illinoisjoblink.illinois.gov/jobs/13644720

• Job Requisition ID:**58111**\
  
  

Opening Date:**08/10/2026**\

Closing Date:**08/24/2026**\

Agency:**Department of Children and Family Services**\

Class Title:**CHILD WELFARE SPECIALIST - 07218**\

Skill Option:**UMP Credential**\

Bilingual Option:**None**\

Salary:**Anticipated Starting Salary \$6460 monthly; Full Range

\$6460-\$9337 monthly.**\

Job Type:**Salaried**\

Category:**Full Time**\

County:**Sangamon**\

Number of Vacancies:**1**\

Bargaining Unit Code:**RC063 Professional Employees, Educators,Juvenile

Justice School Counselors and Special Education Resources

Coordinators,and Physicians AFSCME**\

Merit Comp Code:**

• This position is a union position; therefore, provisions of the
  
  

relevant collective bargaining agreement/labor contract apply to the

filling of this position.**

• All applicants who want to be considered for this positionMUSTapply
  
  

electronically through

the[illinois.jobs2web.com](https://illinois.jobs2web.com/){target="_blank"

rel="noopener"}website. State of Illinois employees should click the

link near the top left to apply through

the[SuccessFactors](https://hcm20.ns2cloud.com/sf/careers/jobsearch?bplte_company=SILHCM20P1){target="_blank"

rel="noopener"}employee career portal.**

• Applications submitted via email or any paper manner (mail, fax, hand
  
  

delivery) will not be considered.**

• Why Work for Illinois?**
  
  

Working with the State of Illinois is a testament to the values of

compassion, equity, and dedication that define our state. Whether youre

helping to improve schools, protect our natural resources, or support

families in need, youre part of something biggersomething that touches

the lives of every person who calls Illinois home.

No matter what state career youre looking for, we offer jobs that fit

your life and your scheduleflexible jobs that provide the gold standard

of benefits. Our employees can take advantage of various avenues to

advance their careers and realize their dreams. Our top-tier benefits

and great retirement packages can help you build a rewarding career and

lasting future with the State of Illinois.

## **Position Overview**

The Illinois Department of Children and Family Services is seeking an

organized, professional, and results oriented individual to serve as

State Central Register Call Center Worker. Under general supervision,

this position will provide statewide telephone coverage of a toll-free

number for the reporting of alleged child abuse and neglect, making

highly responsible decisions regarding intake and screening of

information received on initial calls. The position will also secure all

information necessary to accurately diagnose and evaluate reports of

alleged child abuse/neglect and all information to complete initial oral

reports and subsequent reports relating to child abuse/neglect or other

child welfare services. This position provides a great opportunity for

someone who is passionate about children and focused on ensuring the

safety of children and youth. DCFS offers a competitive compensation

plan, excellent benefits, and a pension program. The ideal candidate for

this position will have excellent organizational skills and strong

communication skills. We invite you to join our innovative team to help

make a positive difference in the lives of the children and families of

Illinois.

## **Essential Functions**

• Serves as State Central Register Call Center Worker
• Provides telephone counseling services or referral services for
  
  

crisis situations; maintains familiarity with resources on a

statewide basis for purposes of referral

• Provides information necessary to ensure that all alleged reports of
  
  

child abuse/negl ect are entered into the computer terminal

• Monitors incoming written reports for CPS units
• Performs other duties as required or assigned which are reasonably
  
  

within the scope of the duties enumerated above.