Case Manager (GMH & Youth)

Are you doing what you love? We are!

Why? At our core, we are a resiliency-building company. Our purpose is to unleash the power of our employees and participants to create a resilient world, one person at a time.

As an innovative learning and collaborative organization, every position contributes to this purpose and our employees are the heart of who we are. We support healthy work/life balance for our employees and invest in their potential through opportunities for continual learning and growth.

If this resonates with you, then read on!

About Our Case Manager (GMH & Youth) Position

The Case Manager (GMH & Youth) is responsible for the delivery of quality care to adult GMH participants, children, and teens via coordination of care with the participants' treatment team and family. The Case Manager (GMH & Youth) secures and manages general medical and behavioral health services that aid in the participant's treatment to meet identified challenges in the level of functioning, symptomology, and social determinants of health.

What a Case Manager (GMH & Youth) Does at Resilient Health:

• Serves as the primary assigned staff for participants, operating within a supportive team environment
• Participates in the intake, assessment, evaluation, and planning of participant care
• Develops individualized service plans for participants based on specifically identified needs
• Provides clinic, community, and home-based services to enhance and achieve treatment goals
• Develops, facilitates, and coordinates meetings, staffings, case conferences, and other ART/CFT meetings as appropriate
• Provides referrals to outside providers and assists in securing a variety of social services, including, but not limited to, prevention services, medical care, and general assistance
• Maintains a minimum number of direct contact service encounters per week
• Maintains current documentation (charting) and documents accurately and timely in accordance with agency and funding source requirements
• Communicates with the participant (and/or family member/guardian/caregiver) to coordinate consent to care, releases and/or referrals for provider care, which includes behavioral care, general medical care, community resources, educational, social, judicial and other state agencies
• Coordinates and/or provides transportation of participants to and from appointments when appropriate
• Consults with the treatment staff to coordinate the effectiveness of services identified in the participant's individual service plans and make adjustments where needed
• Provides outreach and follow-up on crisis contacts, inpatient admissions, and missed appointments
• Meets with service providers to review service utilization and monitor participant progress
• Provides participant advocacy and education as needed, to ensure delivery of required services
• Develops detailed transitional service plans (including discharge planning) with participants/guardians/involved family prior to transitioning to natural, community supports
  
  

Requirements For This Position

• High school diploma or equivalent required
• Behavioral Health Technician (BHT) required (must be 21 years old):
• High School Diploma or equivalent and six months of full-time behavioral health work experience or internship or Peer Support Certification, or
• Associates Degree and three months of full-time behavioral health experience or internship or Peer Support Certification, or
• A BHT Certificate from an accredited college/university, or
• Bachelor's Degree, or
• Master's Degree
• Valid driver's license
• Valid CPR/First Aid certifications or ability to obtain within 90 days of hire
• Valid Fingerprint Clearance Card or ability to obtain within 90 days of hire
• Three-year Motor Vehicle Record that meets our auto insurance carrier's coverage requirements
  

Where You Will Be Working: 3271 E. Queen Creek Road, Gilbert, AZ 85297

What This Position Pays: $20.39 - $22.62, depending on experience and education

Our Perks

• Exceptionally generous PTO (3.5 weeks off your first year and rising in subsequent years)
• 14 paid holidays
• Excellent quarterly incentives
• 403(b) with company match
• Medical/Dental/Vision Insurance
• Short and Long Term Disability
• Life Insurance
• Licensure reimbursement
• Employee Assistance Program
• Voluntary insurance for critical illness, accident and hospitalization
• Pet insurance
  
  

If all of this sounds like something you were born to do, then we would love to hear from you!

In an effort to support our participants by setting healthy examples, all Resilient Health campuses are smoke-free for employees.

Resilient Health is an Equal Employment Opportunity employer and is dedicated to the principles of equal employment opportunity. Resilient Health will make reasonable accommodations for qualified individuals with known disabilities and for employees whose work requirements interfere with a religious belief.